Top Customer Success Jobs in Boston, MA

The Customer Service Advocate handles advanced customer inquiries and issues for the Commercial Auto team, ensuring excellent service and proactive problem resolution. Responsibilities include communication with customers via phone and email, policy management, and team collaboration to enhance customer relations.

The Senior Claims Adjuster manages workers' comp claims, ensuring quality service, compliance, and favorable outcomes through expert evaluation and negotiation.

The Customer Service Manager oversees operational performance, drives process improvements, analyzes data for insights, and leads a customer service team to enhance customer experience and support business goals.

Manage a caseload of subrogation claims, focusing on claim recovery through analysis, communication, negotiation, and collaboration with various stakeholders.

The Payroll Partner Service Specialist delivers comprehensive customer service handling inquiries, escalations, and billing functions for payroll partners and insureds, while supporting training initiatives and building strong relationships.