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Top Customer Success Jobs in Boston, MA
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Director, HRBP will support Customer Success & Support teams by providing strategic HR partnership, leadership development, and talent strategy to ensure organizational growth and change management.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Community Specialist manages community engagement through content strategy, cross-functional collaboration, and performance reporting to enhance customer relationships and drive digital community growth.
Top Skills:
Gainsight Community Platform
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Director will lead strategy for customer success and support operations, focusing on enhancing efficiency, driving retention, and managing cross-functional collaborations.
Top Skills:
CRMCustomer Support SystemsPsa
Featured Jobs
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Assist customers with their issues through high-quality support via email, chat, and phone, utilizing in-depth product knowledge and communication skills.
Top Skills:
APIsDnsE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforceZendesk
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
As a Partner Success Manager at Klaviyo, you will support agency partners by providing strategic recommendations, driving customer success, and ensuring strong relationships to enhance growth and retention.
Top Skills:
E-Commerce PlatformsEmail Marketing PlatformsGainsightSalesforce
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Sr. Customer Experience Specialist will enhance customer engagement through in-app guidance programs and digital success initiatives, collaborating cross-functionally to improve satisfaction and product adoption.
Top Skills:
AmplitudeAppcuesChameleonGainsight PxGoogle AnalyticsHubspotIn-App Engagement ToolsMixpanelPendoSalesforceWalkmeZendesk
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Oversees the development and performance of education programs for partners, collaborating with internal teams to create engaging learning content and experiences that drive partner growth and satisfaction.
Top Skills:
Content Creation TechnologyEducation TechnologyLearning Management SystemsSocial MediaVideo
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