Top Customer Success Jobs in Boston, MA

Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.

The Product Expert role at Klaviyo involves providing high-quality support to customers, resolving their issues via email, chat, and phone, and ensuring customer satisfaction with the Klaviyo platform.

Lead cross-functional initiatives to enhance customer experiences through digital and self-serve programs, driving adoption and retention at Klaviyo.

As a Manager of Implementation Consulting, you will lead a team in onboarding enterprise customers, ensuring operational excellence and customer satisfaction, while driving project execution and process improvements.

The Lead Enablement Partner will design and execute enablement strategies for Enterprise Sales, enhancing skills, developing talent, and driving performance across the team, while tracking impact on business metrics.

The Customer Support Specialist at Klaviyo will provide high-quality support to customers via email, chat, and phone, resolve product-related issues, and utilize various technologies including APIs and email marketing platforms.