Top Customer Success Jobs in Boston, MA

Lead and manage a team of Enablement Business Partners to drive strategic support for Mid-Market, Commercial, and SMB sales segments, developing enablement strategies and leadership competencies.

The role involves analyzing competitor products, developing intelligence frameworks, collaborating with sales for competitive insights, and producing training materials to enhance product positioning and sales enablement strategies.

The Education Consultant will design and deliver customer training, develop customized training plans, and collaborate with internal teams to enhance learning experiences, requiring excellent facilitation and project management skills.

Manage and grow partnerships with key insurance companies, overseeing their success and revenue growth. Design operational processes and actively improve partner engagement through strategic account management and project execution.

Identify, negotiate, and close partnerships with captives and reinsurers. Lead strategy development and sales enablement, ensuring clear pipeline management.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.

This role involves partnering with Public Sector Account Executives, driving deal strategies, and providing tailored demonstrations focusing on customer outcomes. Strong analytical skills and domain expertise in solutions engineering are essential.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

As a Senior Solutions Engineer, you'll support Enterprise customers by driving deal strategy, delivering tailored demonstrations, and collaborating with cross-functional teams to ensure customer needs are met.

The Trial Success Manager will lead the trial process for clients, manage POC activities, design solutions, deliver training, and analyze data for success.