Top Customer Success Jobs in Boston, MA

This role supports TAC Advisors by diagnosing vehicle issues and managing complex cases. It involves collaboration with Engineering and Quality teams to identify product issues, create service bulletins, and facilitate effective communication within the team and with leadership.

The Customer Resource Manager ensures a top-notch customer experience, resolves issues, and supports the field team while advocating for customer needs.

The Customer Resource Manager role focuses on enhancing the customer experience by resolving issues, managing customer interactions, and driving process improvements for dealers. It involves data analysis, collaboration, and acting as a liaison with agencies and field teams.

The Customer Resource Manager addresses customer issues, optimizes experiences, facilitates communication between stakeholders, and drives process improvements in the automotive sector.

The District Manager is responsible for overseeing sales and service agreements for dealerships, driving revenue growth, and ensuring customer satisfaction through effective business plans and operations analysis.

As a Field Service Engineer, provide onsite support to dealers, resolve vehicle technical issues, conduct investigations, and represent GM in legal matters while collaborating with engineering teams.