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Top Senior Level Healthtech Customer Success Jobs in Boston, MA
Big Data • Healthtech • Software • Analytics • Pharmaceutical • Infrastructure as a Service (IaaS)
The Director of Customer Success is responsible for leading the customer success department, developing strategies, managing teams, and enhancing customer relationships to meet company objectives and drive satisfaction.
Top Skills:
Healthcare Data ManagementSaaSSalesforce
Healthtech • Security • Software • Cybersecurity
The Vice President, Customer Success will lead the global Customer Success organization, enhance customer satisfaction, retention, and relationship management, and collaborate cross-functionally.
Top Skills:
GainsightSalesforce
Cloud • Healthtech • Information Technology • Productivity • Software
Manage customer relationships, drive value realization, achieve retention goals, and ensure effective adoption of solutions to meet business objectives.
Top Skills:
Crm SystemsMedical Device TechnologiesQuality Management SystemsSpreadsheets
Featured Jobs
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Featured
Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills:
CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Big Data • Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
Artificial Intelligence • Healthtech • Telehealth
As a Senior Customer Support Specialist, you will provide first-line support, address technical inquiries, implement efficiencies, and enhance the customer experience.
Top Skills:
Customer Support SoftwareZendesk
Big Data • Fitness • Healthtech • Software • Analytics • Energy
As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.
Top Skills:
JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage client relationships with pharmaceutical manufacturers, provide customer service, analyze program metrics, and support business growth.
Top Skills:
JIRASalesforce
Healthtech • Software
The Customer Success Manager ensures high user adoption, generates contract renewals, leads executive reviews, and develops strategies for growth across accounts in the MedTech industry.
Top Skills:
SQL
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