Top AI Jobs in Boston, MA

The Senior Accountant oversees monthly, quarterly, and annual close processes; prepares financial statements, audit schedules, and reports; researches accounting policies; maintains internal controls; and identifies financial-system issues. The role supports treasury projects, leads process improvements, participates in department initiatives, reviews team members’ work, and trains colleagues. It requires effective communication with management, strong prioritization, attention to detail, and advanced Excel and Word skills.

Leads Dragos Public Sector’s post-sales technical team, mentoring subject matter experts and driving customer adoption, operationalization, and measurable platform value. The role manages customer escalations, stakeholder relationships, product feedback, roadmap advocacy, team processes, performance metrics, and AI-enabled improvements. It requires industrial cybersecurity expertise, SIEM experience, advanced network traffic analysis, U.S. citizenship, and willingness to travel up to 25%.

Supports AI engineering initiatives at Vantor, contributing to spatial intelligence solutions and helping develop technologies that enable customers to understand current and future conditions. The posting provides limited role-specific responsibilities but emphasizes problem-solving, innovation, collaboration, and mission-focused work. Applicants must qualify as a U.S. Person under applicable export control and ITAR requirements.

Provide personalized customer support by phone, text, email, and social media. Guide business owners through payroll account setup, resolve escalated issues, and build strong customer relationships. Use AI to create support macros, Help Center content, and workflows, while improving processes and supporting customer acquisition, satisfaction, and retention goals.

Provides strategic technical leadership in industrial hygiene and safety engineering for a major account. Responsibilities include hazard identification, exposure assessments, risk prioritization, control evaluation, onsite industrial hygiene sampling, robotics and automation safety reviews, facility modernization support, executive reporting, KPI tracking, training, mentoring, and project leadership. The role is remote with up to 35% overnight travel across the United States and potentially internationally.

Own the strategy and roadmap for fraud risk case resolution, including AI-assisted review, automation, self-service, and case management. Partner with Risk Operations, Engineering, Data Science, Analytics, and Compliance to define scalable workflows, requirements, metrics, auditability, and resolution paths. Use operational data to improve automation, decision quality, workload reduction, customer self-service, and cost while supporting regulated risk processes such as anti-money laundering and Responsible Gaming.

Leads multiple global travel support teams operating 24/7. Responsibilities include developing standardized processes, improving operational scale, managing escalations, monitoring service levels and customer satisfaction, conducting root-cause analysis, coaching managers, supporting hiring and training, and reporting performance. The role requires contact-center leadership, travel industry systems experience, customer-service expertise, analytical problem solving, and flexibility for nontraditional shifts and potential weekend on-call coverage.

Lead GC AI’s global Customer Success and Support organization through rapid growth. Own post-sale strategy, team structure, staffing, compensation, support operations, customer tiering, onboarding, renewals, expansion, retention, escalations, advisory programs, and customer feedback loops. Build dashboards and health scores, partner with Sales on revenue retention, and collaborate with Product and Engineering to convert customer insights into roadmap priorities.

Serve as the primary legal partner to Procurement, drafting and negotiating high-value buy-side agreements across SaaS, software, marketing, facilities, professional services, and real estate. Provide guidance on complex transactions, risk allocation, data privacy, technology contracting, and vendor risk. Develop scalable contracting processes, playbooks, templates, training, and knowledge resources while leveraging automation and legal technology. Collaborate with cross-functional stakeholders and support broader Legal team initiatives.

Leads a team of 6–9 Strategic Customer Success Managers serving complex enterprise accounts. Owns retention, renewals, upsell and cross-sell targets, account strategy, success planning, forecasting, customer health, executive business reviews, and escalations. Develops customer success playbooks, advocates for client needs internally, builds executive relationships, and partners with Sales, Product, and Marketing to improve outcomes. Also oversees recruiting, career development, team performance, and change management.

Owns the operating model for the Office of the CISO, including planning cadences, governance, executive reporting, metrics, stakeholder forums, budgeting, and tool governance. Prepares leadership and Board-level communications, facilitates cross-functional alignment, manages Office of the CIO deliverables, and oversees the Crowd for Crowd program. The role also drives AI-enabled workflows, reporting standards, process improvements, and program adoption across cybersecurity operations.

Leads consulting engagements focused on customer sales and service strategies, sales operations, customer engagement, and revenue growth. Analyzes client needs, guides teams through strategy implementation, identifies business transformation opportunities, promotes AI-enabled sales processes, manages stakeholder relationships, and coaches high-performing teams.

Manage approximately 30 enterprise agency and systems integrator partner relationships. Build strategic partnerships, advise partners on Klaviyo solutions, drive referrals, co-selling, revenue growth, co-marketing, enablement, and product adoption. Serve as a trusted consultant and product expert, present to partner audiences, develop joint business strategies, and collaborate cross-functionally with Sales, Customer Success, Marketing, Product, and Enablement. Travel may be required for partner meetings and events.

Leads diverse technology projects and developer teams building cloud-based, full-stack risk management solutions. Provides technical direction across Agile teams, defines architecture and service integrations, mentors engineers, establishes engineering standards, and drives system performance and technical debt reduction. Develops distributed microservices and APIs using modern programming languages, databases, containers, AWS services, AI tools, CI/CD, and observability practices.

Provides strategic technical leadership for industrial hygiene and safety engineering programs supporting a major account. Responsibilities include hazard identification, exposure assessment, risk prioritization, control evaluation, robotics and automation safety reviews, onsite assessments, sampling analysis, facility modernization support, KPI development, executive reporting, training, mentoring, and project leadership. The role is remote with up to 35% overnight travel and requires expertise in occupational exposure limits, industrial hygiene methods, safety engineering, and regulatory standards.

Leads contract lifecycle management technology projects and client engagements, guiding strategic planning, system configuration, integrations, and AI-enabled contract solutions. Manages teams, coaches staff, develops client recommendations, builds consensus, and drives process optimization and innovation. The role also includes account management, stakeholder communication, governance, and ensuring project quality and client outcomes.

Provides consulting services for contract lifecycle management technology implementations. Analyzes client needs, configures and integrates business applications, develops strategic recommendations, trains clients, and supports software adoption. Guides teams through contract management technology deployments, optimizes processes, applies AI and digital strategies, manages client relationships, and contributes to project delivery and modernization initiatives.

Participate in a rotational analyst development program focused on using data and technology to analyze performance trends, identify business opportunities, and support insurance operations. Complete training, mentorship, and rotational assignments while developing strategic, technical, analytical, communication, and business skills. Use tools such as Excel, SQL, Python, R, SAS, Snowflake, Power BI, and emerging AI technologies to generate business insights.

Leads engineering projects and developers building cloud-based, AI-powered risk management solutions. Designs distributed microservices and full-stack systems, establishes technical standards, partners with architects and product managers, improves system performance, reduces technical debt, and mentors engineers. The role uses AWS technologies, modern programming languages, databases, APIs, CI/CD, infrastructure as code, automated testing, and observability within Agile teams.

Leads strategy, development, and growth of WHOOP’s healthcare product portfolio. Builds and scales the Healthcare Product team, partners with clinical, regulatory, engineering, data science, design, and commercial teams, and brings evidence-based digital health products from concept through launch. Priorities include preventive health, clinical monitoring, chronic condition management, digital biomarkers, provider solutions, regulatory requirements, clinical evidence, privacy, quality, adoption, and business performance.

Provides strategic and technical leadership for industrial hygiene and safety engineering programs supporting a major account. Responsibilities include hazard identification, exposure assessments, risk prioritization, control evaluation, robotics and automation safety reviews, onsite assessments, facility modernization support, executive reporting, KPI tracking, training, mentoring, and project leadership. The role is remote with up to 35% overnight travel and requires expertise in industrial hygiene sampling, occupational exposure limits, safety engineering, and regulatory standards.

The GRC Analyst manages third-party risk assessments, vendor due diligence, security policies, risk analysis, internal audits, and SOC 2 audit support. The role involves maintaining the GRC program, tracking findings, coordinating stakeholders, promoting security awareness, and using AI and machine learning to automate compliance processes. Candidates should have 1–2+ years of relevant experience, strong communication skills, and familiarity with risk methodologies, vendor assessments, policies, and compliance audits.

Lead FP&A and strategic finance for a high-growth SaaS company. Own long-term planning, forecasting, scenario modeling, variance analysis, investment cases, executive financial narratives, and sales compensation administration. Partner with GTM, Product, and functional leaders to drive decisions, build and scale the FP&A team, modernize planning workflows with AI, and maintain strong financial controls, governance, and data confidentiality.

Own a territory and manage the complete outbound sales cycle for Adapt, an AI-powered dynamic pricing product. Prospect property management company leaders, deliver revenue business cases, run pilots, negotiate contracts, close deals, attend regional events, and relay customer feedback to product teams. The role is remote within a territory and requires regular travel. The successful candidate will help establish the sales process as the founding seller in the region.

Develop and implement AI solutions and machine learning systems that enhance products and solve complex client problems. Responsibilities include advanced analytics, LLM production deployment, prompt engineering, RAG pipeline optimization, cross-functional collaboration, technical discovery, responsible AI advocacy, client relationship building, and mentoring junior team members.