Workplace Experience Specialist

About the Role:

As Port continues to grow, we’re looking for a Workplace Experience Specialist in Boston to create an environment where our people and culture thrive. This role is the heartbeat of our office, ensuring everything runs smoothly, every detail reflects our values, and every team member feels supported and energized to do their best work.

You’ll take ownership of day-to-day operations, facilities, vendor relationships, and team experiences, building systems that scale as we do. From planning onsite events to optimizing the little things that make work better, you’ll play a key role in shaping what it feels like to work at Port.

This is a hands-on, high-impact role for someone who loves creating structure in dynamic environments, brings strong organizational and people skills, and takes pride in delivering exceptional workplace experiences that reflect our fast-growing, innovative culture.

What you’ll do:

• Oversee the day-to-day operations of the office, ensuring a smooth, organized, and inspiring work environment for all employees.
• Serve as the go-to person for anything related to office life such as equipment, supplies, catering, deliveries, travel, and facilities making sure the details are handled before anyone has to ask.
• Partner with HR to bring our culture to life through thoughtful employee experiences: from onboarding and offboarding, to team events, happy hours, and company celebrations.
• Act as the primary contact for vendors and service providers, managing relationships, contracts, and on-site coordination with care and precision.
• Provide support with scheduling, logistics, and administrative needs keeping calendars aligned and communication flowing smoothly.
• Assist the Finance team with administrative and operational tasks as needed, ensuring efficient processes across departments.
• Greet and assist visiting guests and partners, ensuring every interaction reflects Port’s warm, professional culture.
• Build scalable systems and processes to support our rapid growth, ensuring our workplace evolves alongside the company.

What you bring: 

• At least 1 year of experience in a similar role (Office Manager, Workplace Experience Manager, or Office Administrator) within a fast-paced, high-tech environment.
• Exceptional organizational and multitasking abilities, with a knack for keeping the trains running smoothly while juggling multiple priorities.
• A proactive, hands-on approach and a genuine passion for creating a positive, efficient, and welcoming workplace.
• Strong planning, coordination, and problem-solving skills you see what needs to be done and make it happen.
• Able to operate effectively in a dynamic, high-growth environment, demonstrating flexibility, ownership, and a proactive mindset.

Additional Details:

• Location: Boston, MA
• On-site presence required on Tuesdays, Wednesdays, and Thursdays.