Citizens Logo

Citizens

Workout Officer II

Posted Yesterday
Be an Early Applicant
In-Office or Remote
2 Locations
164K-215K Annually
Senior level
In-Office or Remote
2 Locations
164K-215K Annually
Senior level
Manages a portfolio of 10–15 substandard commercial and industrial loans to minimize credit losses and restore satisfactory ratings. Develops workout strategies, negotiates and structures transactions, obtains credit approvals, and coordinates documentation. Responsibilities include financial analysis, enterprise value assessment, market analysis, and internal and external reporting. The role requires extensive commercial banking, loan documentation, credit analysis, negotiation, and bankruptcy-related experience.
The summary above was generated by AI

The CRM C&I Workout Officer II delivers proactive management of a substandard portfolio of 10 to 15 C&I loans to minimize credit losses, ensure return matches risk and, where possible, return customers to a satisfactory rating.  Our group is focused on a rescue culture to retain as many clients as possible. If you enjoy coming up with innovative solutions to complex problems in a high paced environment, this may be a great opportunity for you!

The portfolio will be a mix of large and complex bi-lateral and syndicated loans with individual Citizens Bank exposure averaging $15MM+.   The C&I Workout Officer II role includes working alongside a team leader to devise strategies, negotiate and structure transactions, obtain credit approval and document accordingly.  The role includes financial analysis, enterprise value assessment, analysis of market dynamics and maintaining all required internal and external reporting.  Location flexible for the right applicant.

Qualifications:

  • 5+ yrs of Commercial Banking Experience in a C&I environment.
  • 5+ yrs experience in loan documentation and relevant Uniform Code and Bankruptcy considerations.
  • Adaptability to a high paced and challenging work environment.
  • Highly developed at persuasively presenting the Bank’s thoughts and position to gain consensus and execute proposed solutions to remedy substandard and non-performing credits.
  • Excellent math and analytical skills.
  • Excellent communication skills both oral and written.
  • Excellent time management skills.

Education:

  • Bachelor’s degree required

Hours and Work Schedule:

Hours per Week: 40

Work Schedule: Monday-Friday

Pay Transparency 

The salary range for this position is $164,000– $215,000 per year, plus an opportunity to earn additional incentive earnings (if applicable). Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. No other portions of the posting are changing, including benefits language or incentive guidance (e.g., Teller roles should continue to remove incentive language as noted). ‌‌

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


Citizens Boston, Massachusetts, USA Office

28 State St, Boston, MA, United States, 02109

Citizens Dedham, Massachusetts, USA Office

Dedham, United States

Citizens Westwood, Massachusetts, USA Office

Westwood, United States

Similar Jobs

43 Minutes Ago
Remote or Hybrid
California, USA
23-31 Hourly
Entry level
23-31 Hourly
Entry level
Fintech • Financial Services
Build customer relationships, identify financial needs, recommend banking products, support account openings and credit applications, process cash transactions, and provide compliant branch service. The role involves proactive outreach, digital banking guidance, referrals to specialists, risk awareness, and collaboration with branch teammates. Spanish and English proficiency are required, along with Saturday availability, language assessment completion, and SAFE registration after hire.
An Hour Ago
Remote or Hybrid
Quincy, MA, USA
45K-85K Annually
Junior
45K-85K Annually
Junior
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property & Casualty coverages, and convert prospects into policyholders. The role includes paid training and licensing, remote work, commission opportunities, customer service, sales closing, and adherence to scheduled weekday and weekend shifts. Employees must obtain a Property & Casualty license and meet home-office and internet requirements.
Top Skills: Cable/Fiber/Dsl InternetPcWired High-Speed Internet
An Hour Ago
Remote or Hybrid
255K-445K Annually
Senior level
255K-445K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Defines and evolves the visual direction for ServiceNow’s product portfolio. Establishes visual foundations, scalable design systems, AI-enabled creative practices, accessibility standards, and cross-product design guidance. Partners with Product Management, Engineering, Brand, Marketing, and accessibility teams to translate creative vision into shipped enterprise software. Provides critique, develops design talent, builds enablement practices, and influences leaders across a complex organization.
Top Skills: AIDesign SystemsDesign TokensSoftware ApplicationsWcag 2.2 AaWeb Applications

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account