Jobs at Citizens

Leads end-to-end marketing strategy and execution for Commercial and Corporate Banking, including client acquisition, retention, product adoption, digital campaigns, ABM, sales enablement, events, analytics, optimization, budgeting, and regulatory governance. Partners with senior banking, sales, data, and digital stakeholders to develop value propositions, integrated marketing plans, and measurable growth initiatives in a regulated B2B financial services environment.

Lead a sourcing team to develop and execute multi-year category strategies for enterprise IT and cloud platforms. Drive cost savings, demand management, supplier performance, risk mitigation, and contract negotiations. Partner with business, finance, risk, and compliance, manage strategic supplier relationships, and coach sourcing professionals to deliver measurable value across ERP, analytics, AI, cloud infrastructure, DevOps, and observability domains.

Lead strategic sourcing for the Global Labor category, including technology labor, professional services, consulting, and HR recruiting. Develop commodity strategies, manage spend, identify savings opportunities, lead competitive bidding and contract negotiations, and provide procurement expertise to business partners. Analyze market trends, supplier relationships, total cost of ownership, and business needs to recommend initiatives that improve cost, quality, service levels, and organizational value.

Manage, acquire, and deepen commercial banking relationships with businesses generating $5 million to $50 million in annual revenue. Advise clients on credit, liquidity, interest rate management, treasury, and wealth solutions. Generate loans, deposits, and fee income through consultative sales, referrals, community involvement, and collaboration with internal partners. Maintain moderately complex portfolios while meeting customer service, compliance, risk, and growth goals.

Develop and manage a branch-based wealth management practice by conducting client discoveries, creating tailored financial plans, driving new business development and referrals, conducting proactive outreach, and coordinating with internal specialists for investment, insurance, estate, and financial planning services.

Build and manage a branch-based wealth management practice by conducting client discoveries, creating tailored financial plans, growing relationships through referrals and partner engagement, and leveraging internal specialists for investment, insurance, and estate planning services.

Serves as the senior technical authority for enterprise browser data protection and security. Owns architecture, roadmap, standards, lifecycle, browser-based DLP controls, integrations, automation, and operational support. Leads complex troubleshooting, major incident response, root-cause analysis, runbook development, and continuous improvement. Partners across cybersecurity, identity, endpoint, network, cloud, risk, compliance, and vendor teams while mentoring engineers and influencing enterprise security design.

Lead automation and orchestration for enterprise Vulnerability Management. Build integrations and data pipelines across security tools, cloud, and ServiceNow; automate intake, prioritization, remediation tracking, and reporting; optimize workflows, dashboards, and asset correlation; collaborate with engineering and cloud teams to scale risk-based remediation and improve data quality.

Manages and grows treasury relationships with municipal and public-sector clients across New Jersey and surrounding markets. Advises government entities on cash management, commercial card, merchant services, trade, and supply chain finance solutions. Responsibilities include client acquisition, portfolio expansion, cross-selling, relationship advising, onboarding coordination, market feedback, and supporting revenue goals. Requires extensive treasury sales and relationship management experience, strong public-sector knowledge, communication skills, and local and regional travel.

Leads cyber program delivery using Agile and Waterfall methodologies. Responsibilities include Scrum facilitation, portfolio and capacity planning, backlog prioritization, executive reporting, risk and issue management, resource mapping, governance, stakeholder coordination, and continuous improvement. Coaches Scrum Masters, manages cross-functional dependencies, removes impediments, and oversees complex programs from initiation through delivery and benefits realization.

Owns the payments experience vision, roadmap, backlog, and delivery priorities. Translates business and customer needs into initiatives, epics, features, user stories, and acceptance criteria. Leads Agile ceremonies, coordinates business, technology, operations, risk, compliance, vendors, and delivery teams, and uses KPIs, OKRs, and data to prioritize work. The role focuses on wholesale payments, including ACH, wires, RTP, modernization, integrations, testing, release planning, and customer outcomes.

Supports second-line oversight of liquidity and interest rate risk, including Treasury practice reviews, challenge assessments, risk monitoring, stress-testing reviews, limit exception escalation, governance reporting, and regulatory compliance evaluation. The role analyzes risk data, maintains assessment documentation, partners with Treasury and stakeholders across the three lines of defense, and contributes to enterprise risk management strategy.

Supports investment banking origination and transaction execution across financings, mergers and acquisitions, and advisory services. Responsibilities include financial modeling, industry and company research, coordinating transaction processes, and preparing pitch materials, client presentations, offering memoranda, and proposals. The role requires collaboration with senior bankers and direct client interaction within the transportation and logistics coverage team.

Leads acquisition marketing across consumer and business banking products, overseeing campaign strategy, audience targeting, channel mix, offer testing, performance optimization, and measurable customer growth. Manages cross-functional execution across paid and owned channels, partners with analytics and business stakeholders, forecasts performance, and develops a high-performing marketing team.

Leads marketing strategy and growth initiatives for consumer checking, deposits, and wealth management businesses. Partners with senior stakeholders to drive acquisition, deposit growth, engagement, retention, and relationship expansion. Develops go-to-market strategies, segmentation, targeting, positioning, messaging, customer journeys, KPIs, and measurement frameworks. Uses customer insights, analytics, market trends, and competitive intelligence to prioritize investments and optimize performance across a matrixed organization.

Leads marketing strategy and growth for Citizens’ consumer lending portfolio, including credit cards, mortgages, home equity, and student lending. Develops customer-centric acquisition, adoption, engagement, retention, and go-to-market strategies; partners with business, analytics, product, risk, compliance, and marketing teams; and establishes performance metrics to drive profitable, responsible growth.

Leads a creative squad serving Private Bank and Wealth Management audiences. Oversees premium campaigns, client communications, events, executive materials, and brand experiences across digital, print, social, video, and promotional channels. Manages designers and copywriters, mentors creative talent, partners with senior stakeholders, ensures brand and regulatory compliance, and maintains high standards for design, storytelling, production quality, and client experience.

Leads a creative squad supporting consumer banking acquisition, engagement, and retention initiatives. Oversees integrated campaign development, product storytelling, copywriting, concepting, content creation, and creative quality across digital and physical channels. Manages and mentors 4–6 creatives, partners with marketing, product, media, analytics, compliance, legal, and production teams, and ensures communications are clear, effective, accessible, and compliant. Balances brand building with performance marketing, testing, modular content systems, and delivery priorities.

Manages integrated testing for unsecured lending initiatives, including personal loans and credit cards. Coordinates cross-functional test planning, execution, defect resolution, test data, requirements traceability, risk tracking, readiness reviews, and release approvals across business, technology, risk, operations, compliance, vendors, and external partners. Produces readiness assessments and ensures controls, documentation, evidence, and approvals are complete before launch.

Leads strategic sourcing for core IT infrastructure services, including data center, hosted mainframe, and back-office infrastructure. Develops commodity strategies, drives cost savings, oversees spend, leads competitive bidding and contract negotiations, and advises business stakeholders. The role manages cross-functional sourcing initiatives, analyzes market and economic trends, maintains supplier relationships, identifies improvement opportunities, and optimizes total cost of ownership and third-party value.