Working Student – Operations Specialist

At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe.

We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.

Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.

About the role

Are you a student looking to gain real-world experience in a fast-paced fintech environment? Mollie is hiring Working Students to support our Operations teams on a flexible, part-time basis in Maastricht. This is a hybrid support role that offers valuable exposure to compliance operations and customer service, with opportunities for future full-time employment.

What you’ll be doing

• Complete account screening reviews

• Conduct website verifications

• Ensure adherence to Know Your Customer(KYC)/CDD quality standards

• Provide weekend phone support

• Perform tasks associated with cards and managing online reputation

What you'll bring

• Enrolled in a University & HBO (bachelor’s or master’s)

• Fluent in English and Dutch, other European languages are a plus

• Strong communicator with a customer service mindset

• Detail-oriented, organised, and able to work independently

• Available to work weekends

• Must reside in the Netherlands
  

*Please note that this is a contract for 4 months