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At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP Labs is the research and hardware validation arm of WHOOP. Our work focuses on conducting human trials to validate next-gen features and technology.
As a WHOOP Labs Study Coordinator, you will join the WHOOP Labs team to execute data collections for a range of research studies for algorithm training and design testing. Your efforts will support the organization as we continue to develop a best in class experience and lead the wearables industry.
Candidates must be prepared to work in person at WHOOP Labs in Boston, MA 5 days each week.
Responsibilities:
- Work collaboratively with other research coordinators to execute testing protocols
- Provide coaching and guidance to participants during exercise protocols, balancing data integrity, research best practices, and participant experience
- Create a supportive and welcome environment for participants engaging in a range of research tasks, from exercises to device interactions
- Manage the use and upkeep of data collection equipment and prototype devices
- Report research progress regularly and highlight data quality issues or other bugs to relevant technical teams
- Own daily lab management tasks required for data collections to be possible, such as laundry, equipment cleaning, and material organization
- Serve as an ambassador for the WHOOP Labs and WHOOP brand
Qualifications:
- Bachelor's Degree in human physiology, biomedical engineering, exercise physiology, or similar
- Strong technological background and working knowledge of data management systems including the Google Suite
- Strong interpersonal communication skills with a savvy for working as part of a highly collaborative, fast-paced team
- Prior experience in customer service or other public-facing roles a plus
- Strong attention to detail
- Professional, timely, organized
- Candidates must be prepared to work in person at WHOOP Labs in Boston, MA 5 days each week.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $30 per hour. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP.
WHOOP Boston, Massachusetts, USA Office
1 Kenmore Sq, Boston, MA, United States, 02215
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
