Lead CLM product strategy and roadmap, drive discovery and launches, partner with Legal and Sourcing, operationalize AI-extracted contract metadata, and deliver analytics-ready datasets while ensuring scalability, reliability, and strong customer value.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Source to Contract team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
This role will focus on implementing and managing the firm’s Contract Lifecycle Management (CLM) capabilities, including tools that use AI to extract and provide detailed analysis of contracts and contract components. Key stakeholders include Legal and Sourcing. The role partners closely with Operations teams and will use AI prompting heavily to gather and synthesize needed information.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Partners with Legal and Sourcing stakeholders to identify CLM pain points, prioritize contract analytics needs, and validate solution requirements
- Defines, extracts, and operationalizes contract metadata and key terms from CLM (including AI-extracted fields), delivering curated datasets/feeds with clear definitions and quality controls so analytics teams can build dashboards and reporting for Legal and Sourcing.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Working knowledge of AI-enabled workflows, including prompt-based techniques to gather, interpret, and validate information from systems and documents
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Prior experience with CLM and/or procurement ecosystems (e.g., Icertis and/or Ariba) and partnering with Legal and Sourcing stakeholders
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.
Similar Jobs
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Develop and maintain statistical and ML forecasting models for SKU-level demand using Python/PySpark and Databricks; analyze model performance (MAPE/bias), post-process outputs, collaborate with demand planners for explainability, produce dashboards and KPIs, and drive continuous improvement in forecasting and data models.
Top Skills:
DatabricksGoogle AdwordsGoogle AnalyticsGoogle Cloud PlatformGoogle Tag ManagerJuliaExcelPower BIPysparkPythonRSASSQLTableau
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead the Help Center product roadmap to increase automation rate and CSAT by building AI-powered search, personalized article experiences, and self-service workflows. Partner with ML, engineering, CX ops, content, and data science to maintain global knowledge, define funnel metrics, and integrate chat/agent tooling and third-party vendors to deflect contacts and proactively resolve issues.
Top Skills:
Ai/MlCmsContentfulFreshdeskGenerative AiLlmRagSalesforceZendesk
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Manage a portfolio of mid-market customers in India: develop and execute account/territory plans, identify and qualify opportunities, expand usage and cross-sell, run demos, build strong client relationships, coordinate internal teams and channel partners, report progress, provide product feedback, and travel occasionally for client and team events.
Top Skills:
ConfluenceCRMJira Service ManagementJira Software
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
