Executive Director of Advancement Operations

An exciting opportunity exists at the Old Colony YMCA's Corporate Office.  This position will be responsible for directing the operational aspects of Old Colony YMCA’s Mission Advancement department.  This newly created position offers a visionary leader the unique opportunity to design, develop, and implement strategic foundational fundraising functions that underpin all departmental goals. The VP of Advancement Operations will oversee the creation of systems, standards, tools, resources, and protocols which promote efficiency, effectiveness, cooperation and collaboration between all areas of the organization.

The VP provides comprehensive operational and administrative oversight, supervising the work of Advancement Operations, which includes advancement services (gifts and records), advancement systems and analytics, and prospect management. This position is responsible for building and mentoring a cohesive advancement operations team that directly supports and strengthens the Y’s fundraising program.

Old Colony YMCA is the 15th largest YMCA system in the country with seven branches, five camps and a budget of more than $100 Million.  As a percentage of its budget, Old Colony YMCA (OCY) does more social service work than any other YMCA in the country.  Old Colony YMCA is headquartered in Brockton MA and serves 31 cities and towns south of Boston.

Primary Responsibilities:

• Guide the operational and strategic direction of advancement services to ensure best practices in data management, gift processing, and reporting using Blackbaud’s Raiser’s Edge and other software programs.
• Oversee the development and maintenance of advancement systems and data analytics to support fundraising strategies and decision-making.
• Develop and implement operational frameworks and best practices for scalability and growth in fundraising.
• Work with the Mission Advancement department and OCY team to establish short- and long-term priorities for all advancement operations, coordinate strategies, and support new data and technology initiatives.
• Develop, implement, and maintain advancement operational policies, procedures and resources, including process documentation, prospect management, fundraising and records management policies, strategic plans, proposal templates and more
• Oversee a prospect research strategy to identify and qualify donor prospects.
• Provide insight for fundraising goal setting based on advancement metrics and analysis
• Collaborate with the Mission Advancement team to develop Annual Campaign and marketing strategies that will result in increased philanthropic revenue.
• Supervise the gift processing staff, ensuring efficient and accurate documentation and acknowledgment of donations.
• Ensure alignment between advancement services and finance in reconciliation of donations and through accurate financial reporting
• Ensure compliance with fundraising policies, goals and procedures.
• Develop and implement data quality standards and internal controls to maintain the integrity and security of all advancement data.
• Serve as a representative of the Advancement Department in meetings across the Association as needed (department meetings, organizational committees, staff meetings, etc…)

EDUCATION/EXPERIENCE/PHYSICAL REQUIREMENTS: 

• Bachelor’s Degree and a minimum of 5+ years of direct experience in Advancement Operations
• Demonstrated successful management of an Advancement Operations program
• Strong communication skills (written and verbal), including the ability to work within groups and to present on occasion
• Ability to work collaboratively within a complex and fast-paced team environment
• Working Knowledge of Microsoft Office
• Strong proficiency in Blackbaud’s Raiser’s Edge or similar CRM system
• Working knowledge of Classy/GoFundMe online donation portal and GiveSmart, or similar fundraising platforms
• Valid Driver’s License necessary and ability to drive both day and night
• Must be available to work occasional nights and weekend as business functions demand
• Attention to detail and strong problem-solving skills
• Understanding of IRS charitable giving rules and regulations, Donor Bill of Rights, and generally acceptable best practices in fundraising operations
• Self motivated, enthusiastic and a professional demeanor
• Ability to maintain confidentiality
• Strong supervisory skills