VIP Account Manager

Campeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 9 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and operational services.  

We are a diverse and dynamic team of over 180 Campeones, representing more than 10 nationalities from around the world. Our core philosophy, "We are our People", reflects our values of diversity, equity, inclusion, and transparency. These values have earned us recognition as one of the
Best Workplaces in Europe for 2024, Best Workplaces in Greece for 2025, 2024, 2023, and 2021, and we have been certified as a Great Place to Work for 4 consecutive years.  

We are also proud of ranking 6th Best Workplace for Women Hellas 2024 and 2nd Best Workplace in Tech Hellas for 2023.  

We are currently looking for a motivated VIP Account Manager to join our Marketing team.

Responsibilities:

• Driving profitability for our online casino and sports platforms by fostering long-term relationships with VIP players.
• Managing a portfolio of VIP accounts to boost loyalty and maximize their value.
• Monitoring player activity and betting behavior to ensure a positive customer experience.
• Collaborating with other team members to ensure seamless support through a shift-based, rotating schedule.
• Providing frontline support for VIP players.
• Collaborating with marketing teams to develop and implement exclusive promotions.
• Liaising with Risk, Payments, and Legal teams to resolve customer issues promptly.

Requirements:

• Bachelor's or Master's degree in Business, Marketing, or related fields.
• Minimum of 2 years of sales or account management experience, preferably in the i-gaming industry.
  
• Demonstrated experience in driving commercial value through campaign strategies and bonus awards.
• Excellent verbal and written communication skills in English; familiarity with German language will be considered a plus.
• Strong proficiency in MS Office, particularly Excel.
• Outstanding interpersonal and problem-solving skills.
• Able to display a high degree of confidentiality and discretion.

We got you covered here:

• Competitive Salary 
• Access to LinkedIn Learning programs as well as funding to educational programs of your choice
• Private Medical insurance & Access to a 24/7 Employee Assistance Program
  
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Coverage of your public transportation expenses and gym membership
  
• Paid educational leave
• Hybrid working model
• Modern offices in the center of Thessaloniki
• 360 feedback for Constant personal and professional development
• 6 Company Extra Days off!

Equality/Diversity/Inclusiveness

At Campeón Gaming we are proud to provide equal opportunities to everyone. We value our employees, and we welcome everyone, no matter their ethnic, cultural, or religious background, or their beliefs, family status, and sexual orientation.

We support and encourage diversity, equal rights, and inclusiveness.

Our team consists of people from different ethnicities and cultures, and we believe that this was our competitive advantage, leading our company to rapid growth. Therefore, we are committed to fostering an inclusive and friendly environment, where everyone has an opportunity to grow and develop within the company.

Be part of our team!