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JPMorganChase

Vice President, Product Manager - Dining, Lifestyle & Experiences

Posted Yesterday
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Hybrid
New York, NY
Senior level
Hybrid
New York, NY
Senior level
This role involves managing digital products and benefits, enhancing customer experiences, and collaborating with various stakeholders to execute strategy.
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Job Description
This role will be focused on the strategy and management of digital products and benefits supporting the Dining and new Lifestyle, Experiences and Content pillars within Connected Commerce.
As a Vice President, Product Manager - Dining, Lifestyle & Experiences, you will be at the forefront of pioneering exciting integrations and developing new benefit fulfillment channels for Infatuation and Chase customers. Your role will be focused on the strategy and management of digital products and benefits supporting the Dining and new Lifestyle, Experiences and Content pillars within Connected Commerce. Additionally, you will be responsible for building relationships with both internal and external partners, working on projects with senior leadership, and showcasing excellent organizational and presentation skills.
Job Responsibilities

  • Partner with both technical and non-technical stakeholders including but not limited to: compliance, business operations, legal, engineering, design, data and analytics
  • Build and maintain relationships with internal stakeholders, plan strategically and collaborate with executives to develop and execute strategies.
  • Run an effective and tightly organized controls environment
  • Monitor against goals, identify and scope paths for needed enhancements, and create remediation plans when needed
  • Manage product backlog, production support, issue & defect resolution, and prioritization
  • Lead ideation, refinement and execution of digital dining benefits strategy for Chase Dining and Lifestyle Experiences and Content
  • Manage long-term roadmaps with all stakeholders
  • Serve as relationship manager with existing external partners and work with product teams on prioritization of functionality for integration
  • Partner with Chase Corporate Development to identify and engage with new platforms and functionality
  • Participate in Chase Insights and Data Analytics work to leverage channels to test, validate and measure strategy progress and usage against goals


Required Qualifications, Capabilities, and Skills

  • 6+ years experience in digital product, marketing, strategy, or business development - blended backgrounds are welcome
  • You can effectively manage multiple complex initiatives and deliverables at the same time by being pro-active, action-oriented and results oriented with the ability to prioritize
  • You are constantly inclined to connect the dots between initiatives
  • You have strong critical thinking, problem solving and analytics skills
  • You are skilled at creating compelling presentations for leadership and providing clear recommendations
  • You desire to create an inclusive environment for all stakeholders
  • You demonstrate strong networking skills and thorough follow-up
  • You show an ability to understand the big picture, while paying attention to the details
  • You are passionate about understanding consumer needs and building digital products within the dining/travel/lifestyle space


To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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