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BJ's Wholesale Club

Vice President, Club Operations

Reposted 9 Days Ago
Be an Early Applicant
In-Office
Marlborough, MA
212K-212K
Senior level
In-Office
Marlborough, MA
212K-212K
Senior level
The Vice President of Club Operations oversees operations in a region, providing leadership, strategic direction, and P&L responsibility. This role involves managing multiple functional areas, developing talent, and driving performance to achieve financial goals while maintaining operational standards.
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Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

The Market Vice President is responsible for the general management and oversight of operations within a geographic region. This position has full P&L responsibility, provides strategic and tactical leadership, coaching and direction to field management and team members. Additionally, the MVP identifies and develops strategic growth opportunities, monitors market performance, and works closely with the Executive Vice President, Chief Operations Officer, to develop competitive strategies in alignment with the company’s mission and values. Talent development and performance management are central to this role.

Major Tasks, Responsibilities, and Key Accountabilities

  • Manage and lead Regional Directors, Operations to flawlessly execute operations standards, strategic priorities and achievement of financial goals of regions/market.
  • Provide leadership and strategic direction for team in multiple functional areas within the assigned market.
  • Work cross-functionally and collaborate closely with Home Office and field leaders to ensure achievement of desired of business objectives.
  • Regularly observe and coach, teach and train team to ensure optimal performance and execution of critical business objectives.
  • Communicate vision for data-driven accountability and maintain clear understanding of the company’s key performance indicators and respond accordingly.
  • Along with the EVP, Chief Operations Officer, develop and execute business plans, balancing short, medium and long-term goals to drive sales and to provide a superior Member and team member experience.
  • Develop direct reports and mentor team members to meet their potential; frequently visiting clubs and traveling with managers. Attract and identify top talent for continued growth.
  • Drive talent assessment and succession planning for all regions within market.

Qualifications

  • Bachelor's Degree preferred
  • 10+ years of retail management experience with 7+ years in a multi-unit manager role.
  • Outstanding leadership skills with an ability to outline a vision and motivate employees at all levels to support it.
  • Experience working with a diverse, multi-cultural, multi-lingual staff a plus.
  • Demonstrated ability to operate a large and complex retail operation, including establishing and implementing operating standards for all aspects of retail operations.
  • Exceptional skills in analysis, organizational planning, decision-making, oral and written communication, and financial planning and management.
  • Demonstrated ability to create and maintain effective working relationships with all levels and comfort working within a collaborative team environment.
  • Proven leadership and management skills, demonstrated effectiveness in accomplishing work through others and self, and ability to build and maintain trust-based, collaborative relationships and influence others.
  • Capacity to open new clubs.
  • Ability to operate in a fast-paced, disciplined environment.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $212,000.00.

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