Terac Logo

Terac

UX and Product Leaders: Customer Research Workflows

Posted 4 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in United States
21-21 Hourly
Entry level
Remote
Hiring Remotely in United States
21-21 Hourly
Entry level
Participate in a paid remote interview about customer research workflows. Discuss an end-to-end research project, tools used, budget allocation, purchasing decisions, platform adoption triggers, and reactions to product messaging and go-to-market concepts.
The summary above was generated by AI
What We're Researching

We're running a paid study on how customer research is conducted at smaller organizations. Understanding your tool usage, switching triggers, and spending habits helps shape future product roadmaps and go-to-market strategies. We want to know what drives your team to adopt new platforms or stick with existing solutions.

How It Works

During a remote video interview, you will walk us through a recent customer research project from start to finish. We will ask you to detail the tools you used, how you managed the budget, and what influenced your purchasing decisions. You will also review a few hypothetical messaging concepts and share your candid feedback. The conversation flows as a standard user interview with occasional screen sharing to demonstrate your workflow.

Who This Is For

This study targets professionals who actively run or commission user research within their organizations. We welcome product managers, UX researchers, marketing leaders, and consumer insights specialists. Ideal candidates wear multiple hats and have direct involvement in their team's software budget or purchasing decisions.

What You'll Do
  • Walk us through your end-to-end process for running customer research

  • Discuss the software tools you currently use and why you selected them

  • Explain your budget allocation and purchasing triggers for new research platforms

  • React to potential product messaging and go-to-market concepts

Who Should Apply
  • Currently working in product, UX, marketing, or insights at a small organization

  • Hands-on experience running or commissioning customer research projects

  • Involvement in tool selection or budget decisions for your team

  • Comfortable joining a remote video call to discuss your workflows

Compensation

$21 one-time

 
Ready to participate?

Start your paid interview now

 
About Terac

Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.

 

Learn more at terac.com or on YouTube at @jointerac.

Similar Jobs

27 Minutes Ago
Remote or Hybrid
160K-190K Annually
Expert/Leader
160K-190K Annually
Expert/Leader
Artificial Intelligence • Healthtech • Software
Own technical solutioning across the customer lifecycle, from enterprise sales discovery through deployment and post-launch support. Lead architecture and integration discussions with healthcare customers, establish technical-readiness standards, support complex implementations, and translate recurring customer requirements into product and engineering priorities. Build documentation, training, tools, and repeatable playbooks that help Growth, Deployments, Support, and Customer Success independently manage complex enterprise workflows. Travel onsite to customer locations approximately 40–50% of the time.
Top Skills: APIsData FlowsEhrsErpHrisIntegration ArchitectureMiddlewarePayroll SystemsSsoWfm
27 Minutes Ago
Remote or Hybrid
250K-280K Annually
Expert/Leader
250K-280K Annually
Expert/Leader
Artificial Intelligence • Healthtech • Software
Leads Customer Success, Deployments, and Support for an enterprise healthcare software company. Owns customer retention, net revenue retention, adoption, ROI, delivery speed, executive relationships, and expansion. Builds scalable post-sales strategy, processes, leadership structure, and talent systems while partnering with Product, Engineering, and Growth. Requires extensive enterprise implementation experience, healthcare understanding, and 40–50% customer-site travel.
Yesterday
Easy Apply
Remote or Hybrid
Easy Apply
152K-190K Annually
Junior
152K-190K Annually
Junior
Cloud • Information Technology • Security • Software • Cybersecurity
Design, train, fine-tune, optimize, and deploy large-scale machine learning systems for cloud security use cases. Build end-to-end ML pipelines, develop transformer and embedding models, productionize open-weight language models, and optimize inference for latency, cost, and quality. Architect resilient ML services across AWS and GCP using cloud-native microservices while collaborating with engineering teams on AI strategy and solving complex problems involving massive datasets.
Top Skills: AWSDeep LearningGCPHugging FaceJaxLarge Language ModelsLoraMicroservicesOnnx RuntimePeftPythonPyTorchQloraTensorFlowTensorrt-LlmTransformer ModelsVllm

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account