Bask Health Logo

Bask Health

User Experience Writer

Posted 12 Days Ago
In-Office or Remote
2 Locations
Junior
In-Office or Remote
2 Locations
Junior
As a User Experience Writer, you will create and edit user-friendly content, conduct UX research, and collaborate with cross-functional teams.
The summary above was generated by AI

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

  • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
  • Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
  • Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
  • Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
  • Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

About the role:

This is a full-time remote role for a User Experience Writer at Bask Health. As a User Experience Writer, you will be responsible for creating and editing user-friendly content, including technical writing, user experience writing, content strategy, and writing. You will also be involved in conducting UX research and collaborating with cross-functional teams to ensure a seamless user experience.

**When applying, please submit a favorite piece of your own writing that is relevant to your work experience and/or current role. This could be a blog post, documentation, or related material. If you do not, your application will not be considered. **


Requirements

About you:

  • Strong technical writing skills and experience in user experience writing
  • Proficiency in conducting UX research and developing content strategies
  • You are technical and know surface level programing
  • Excellent writing skills and the ability to create user-friendly content
  • Experience in the healthcare or telehealth industry
  • Proven ability to collaborate with cross-functional teams
  • Attention to detail and the ability to meet deadlines
  • Experience with website design and development is a plus
  • Bachelor's degree in a relevant field (e.g., English, Journalism, Communications, or HCI)

What you will do:

  • Develop and update blogs and documentation
  • Act as customer zero, ensuring our documentation meets the reader's needs and enhances their experience using our products
  • You are Technical and will be writing the documentation that drives product adoption
  • Product focused documentation with some technical twists
  • Proactively maintain and improve the documentation sites
  • Manage your projects in coordination with the team, adhering to deadlines and contributing to our documentation strategy
  • Embrace new products and processes, sharing knowledge and driving documentation quality and innovation
  • Report to our CEO

Benefits

Benefits:

Great compensation package and stock options. Culture Focused. We prioritize building a high-performance culture of top talent. At Bask, you'll work with a team of smart, motivated and happy people who like to have fun. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it. Remote Friendly - Work with teammates from different time zones across the globe. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Top Skills

Content Strategy
Ux Research

Similar Jobs

51 Minutes Ago
Remote
United States
Senior level
Senior level
Cloud • Information Technology • Payments • Software • Database
The SVP of Finance will lead strategic financial operations, oversee financial planning and analysis, manage accounting functions, and drive fundraising efforts while developing financial models and insights for the company's growth.
Top Skills: Gaap
An Hour Ago
In-Office or Remote
Seattle, WA, USA
137K-215K Annually
Senior level
137K-215K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Senior Product Manager, you'll develop UX-driven mobile and web applications, lead cross-functional teams, and enhance user experiences using data insights.
Top Skills: Analytics ToolsMobile ApplicationsUx DesignWeb Applications
An Hour Ago
In-Office or Remote
San Francisco, CA, USA
167K-263K Annually
Senior level
167K-263K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Principal Data Scientist, you will analyze data to improve products, guide business strategy, and communicate insights to stakeholders.
Top Skills: LookerMicrostrategyPythonRR-ShinySap Business ObjectsSQLTableau

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account