This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Role Impact
This role is essential to the success of the HPC IST organization, ensuring that lab infrastructure, test systems, and inventory are available, operational, and compliant to support complex system validation activities. By providing hands-on technical support, managing lab operations, enabling remote access, and maintaining system configurations, the engineer improves testing efficiency, minimizes downtime, and helps deliver reliable HPC and AI solutions that meet HPE quality standards.
About You
- You are motivated by working on leading-edge hardware and HPC technologies that support next-generation AI development and applications.
- You understand HPC hardware and software setup.
- You can analyze and troubleshoot system configurations problems and work independently.
- You work closely with team members locally and around the world in support of their projects.
- You support remote test execution and troubleshooting.
- You possess excellent verbal and written communication skills.
- You grow your knowledge and expertise on new leading-edge technologies.
Knowledge and Skills
- Hands-on experience with HPE HPC platforms, including, Industry Standard Server, storage, and networking products.
- Strong working knowledge of Linux operating systems, including Red Hat, SLES, and Ubuntu.
- Understanding of network topologies, switches and configurations.
- Strong troubleshooting and debugging skills for complex issues in collaboration with engineering and test teams.
- Ability to work effectively in a global, culturally diverse engineering team.
- Strong written and verbal communication skills, with the ability to effectively communicate technical concepts, issues, and recommendations.
Responsibilities
- Install, rack, stack, cable, configure, and prepare HPE HPC and AI systems, networking, storage, accelerator, and related infrastructure for engineering and validation use.
- Safely disconnect, decommission, unrack, and prepare retired or reassigned equipment for storage, shipment, reuse, or disposal in accordance with applicable processes.
- Stage lab systems with approved operating-system images, firmware, software, and configuration settings based on documented project and platform requirements.
- Perform initial troubleshooting of hardware, firmware, operating-system, network-connectivity, and system-configuration issues; document findings, escalate unresolved issues to the appropriate engineering teams, and track them through resolution.
- Maintain accurate, timely, and auditable inventory and hardware-lifecycle records for systems, components, spare parts, cables, and other lab assets.
- Conduct physical inventory reviews and reconcile discrepancies between equipment, asset records, storage locations, and tracking systems.
- Coordinate inbound and outbound hardware shipments, including receiving, inspection, packaging, labeling, documentation, tracking, and delivery confirmation for domestic and global destinations.
- Organize and maintain secure on-site and off-site storage areas so that equipment and components are identifiable, traceable, protected, and readily available when needed.
- Support the day-to-day operation and administration of HPC lab and data-center infrastructure, including system availability, lab networks, remote-access capabilities, power, cooling, rack space, cabling, and workspace readiness.
- Monitor lab conditions and promptly report or escalate infrastructure, safety, security, power, cooling, access, or compliance concerns that could affect personnel, equipment, or engineering schedules.
- Enable local and remote engineering teams by preparing systems, validating basic connectivity and access, coordinating equipment availability, and assisting with configuration-related troubleshooting.
- Collaborate with R&D, IST, platform, core engineering, program management, facilities, logistics, and other partner teams to communicate status, resolve operational dependencies, and align work with project priorities.
- Maintain complete and audit-ready service records, asset documentation, shipping records, tickets, configuration information, and other required operational evidence.
- Follow HPE lab safety, security, quality, change-control, and equipment-handling requirements, including applicable ISO 9001 processes.
- Identify and recommend practical improvements to lab workflows, asset controls, system-staging practices, documentation, automation, and operational efficiency.
- Provide concise status updates on completed activities, upcoming work, blockers, risks, inventory concerns, and issues requiring engineering or management attention.
- Perform assigned lab-support activities independently with limited supervision while seeking appropriate authorization before making changes outside established procedures or approved configurations.
Education and Experience Required
- Bachelor’s degree in either Computer Engineering, Computer Science, Electrical Engineering, or an equivalent technical field.
- Minimum 2 years of relevant experience.
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.
Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
EngineeringJob Level:
TCP_01"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 57,500 - 130,000 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered."
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Recruitment Fraud Alert
We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.
All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.
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