Manages sales growth and customer satisfaction for Penumbra products across India and APAC. Responsibilities include developing hospital, laboratory, physician, distributor, and purchasing relationships; prospecting customers; securing orders; supporting product use; monitoring inventory and pricing; attending trade shows; providing market feedback; and maintaining sales records. The role requires substantial travel, medical device sales experience, strong communication, organizational skills, and proficiency with Microsoft Office.
As a Territory Manager, you will play an integral part in growing Penumbra in India by Increasing sales and customer satisfaction within India and APAC as a whole. You will work with the Country Manager and Sales Manager on a daily basis to ensure superior customer service and product use. You will also strive to meet and exceed quarterly and annual sales plan.
What You’ll Work On
• Develop relationships with existing hospitals, labs and customers
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers
• Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
• Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
• Increase account penetration with orders for new and existing line of products and services
• Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
• Commit to travel as necessary for position and product line support, including outside of region as and when needed by the team to support
• Complete other special projects or assignments as requested
• Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
• Attend industry trade shows as assigned, responsible for show follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence
• Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
What You Contribute
• A Bachelor's degree Business, Biology, or related field with 5+ years of related experience, including 3+ years of medical device sales experience, or equivalent combination of education and experience
• Experience managing distributors
• Creativity and a passion for innovation
• Strong oral, written and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
• Ability to interact with not only senior leadership, but at all levels within the organization
Working Conditions
General office environment. May have business travel 50% of the time. Potential exposure to blood borne pathogens and other potentially infectious materials. Ability to wear 7-9 pounds of lead for extended periods of time. Occasional on-call availability required 24 hours per day, 7 days per week. The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.
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