Manage and grow an assigned customer territory through relationship development, product expansion, sales planning, and target achievement. Identify new business opportunities, execute territory growth strategies, monitor market trends, and collaborate with Product Development, Engineering, Production, Purchasing, and Quality to deliver customer solutions and revenue growth. The role requires direct selling experience, strong communication skills, project management abilities, and travel of up to 50%.
*Total Compensation range includes quarterly commission sales based on targets*
Essential Duties and Responsibilities
- Manage an assigned group of customers; grow a knowledge base of customers’ businesses and products; develop and maintain long-term customer relationships; introduce new products and services to customers
- Develops and executes a territory growth plan across all product lines
- Works with Product Development to deliver customer solutions that lead to revenue growth and margin creation
- Uses data and information to feed forward opportunities to other areas/territories
- Identify business opportunities with both new and existing customers; develop and execute sales plans to obtain business and achieve revenue objectives
- Meet or exceed sales targets through a direct sales process and sales expansion; develop both short-term and long-term sales objectives; execute on objectives
- Monitor market data for industry growth and decline; adjust sales plans accordingly
- Liaison between the external customer and internal departments (Engineering, Production, Purchasing, Quality) to ensure customer need are met
Position Requirements
- Bachelor’s degree in Business Administration or related field
- Five (5) plus years’ experience in a direct selling position; manufacturing preferred
- Strong communication and interpersonal skills; excellent written, verbal and presentation skills
- Attention to detail and ability to manage multiple projects in a timely manner
- Excellent customer service skills
- Travel up 50%
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
