Technical Sales Solutions Specialist

To reinvent an industry, you have to build the best team. Join Formlabs if you want to join us in our mission to build the tools that make it possible for anyone to bring their ideas to life. 

Formlabs is looking for highly motivated individuals to join us as we build an amazing sales team and bring groundbreaking professional 3D printers to every designer, engineer, factory floor and medical institution, throughout the world! Companies like Google, Tesla, Gillette, and New Balance rely on the products and services that Formlabs provides, and the list is always growing. Join the exciting 3D printing industry where the possibilities are endless, innovation is at the core of what we do, and we strive to solve unique customer challenges. 

For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they’re excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Solutions Specialist on-site in Somerville, MA! 

In this role you will:

• Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
• Identify sales leads and follow up on inbound sales inquiries by phone and email
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
• Coordinate regular touch points with customers to better understand their needs and align results to sales growth
• Represent Formlabs at trade shows and onsite customer events
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
• Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You:

• Bachelor's degree or equivalent in a STEM-related field
• 0-5 years full-time work experience
• Naturally curious and passionate about a wide variety of topics, especially technology
• A relationship builder who is customer focused and results-oriented
• Able to work independently but enjoy and thrive in a team environment
• Able to effectively communicate with customers via phone, video & email
• Have the ability to handle rejection, learn, and adapt

Compensation: 

We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact.

At Formlabs, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $70,000, and your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.

Additionally in this role, you’re eligible for an uncapped performance-based monthly bonus, that will bring you to an overall annual expected on-target earnings of $92,000. 

This is a salaried role, so you will always be paid based on the assumed 40 hours per week as a full-time employee. However, you are also overtime eligible, meaning you will be compensated at time and a half for any additional hours worked over a 40 hour work week. Overtime must be approved by the manager in advance.

What do we offer?

• Competitive salary and sales commission system
• Opportunity to qualify & close high-potential inbound sales leads
• Ownership in a cutting edge tech company
• Extensive, continuous sales and technical training 
• Industry leading products that you can stand behind
• Fast paced and meaningful work
• A unique and exciting office environment 
• Hybrid work - 60% in-office (3 days)
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Healthy on-site lunches, snacks, beverages, & treats
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

Watch the video below to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer, Nick Graham.

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply.  Help us build an inclusive community that will change the face of 3D printing.