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Your role at Dynatrace
The Strategic Sales Development Representative is responsible for identifying and qualifying sales opportunities for the Strategic field sales organization. Strategic SDRs will partner with Strategic field sales representatives and the marketing organization to qualify leads and generate demand.
Responsibilities
What will help you succeed
Minimum Requirements
Preferred Qualifications
Compensation and Rewards
Why you will love being a Dynatracer
The Strategic Sales Development Representative is responsible for identifying and qualifying sales opportunities for the Strategic field sales organization. Strategic SDRs will partner with Strategic field sales representatives and the marketing organization to qualify leads and generate demand.
Responsibilities
- Supporting North American-based Strategic and Global Accounts
- Identify areas of growth and expansion opportunities within Strategic and Global Accounts
- Prospect and conduct research on accounts by using Google, LISN, ZoomInfo, 6sense, ci360 and other tools
- Develop an understanding of the customer's usage of Dynatrace, business issues, and other relevant information
- Create comprehensive account profiles to support expansion efforts
- Execute multi-channel outbound programs to increase attendance at upcoming events, webinars, and to create broad awareness of the Dynatrace platform to target audiences
- Use Salesforce CRM to track activities
- Work to meet defined KPIs
What will help you succeed
Minimum Requirements
- College diploma/university degree required. Equivalent Military experience will be considered.
- At least 1 year experience in Software Sales Development, Sales, Market Development or similar field.
Preferred Qualifications
- Experience working with senior IT Management E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support, Cloud Architects
- Understanding of IT or DevSecOps management solutions a plus
- Experience using a CRM preferred, specifically Salesforce.com
- High level of commitment to exceptional customer service and relationship building
- Strong written and verbal communication skills, cold calling experience
- Strong problem solving, organizational and interpersonal skills
- Ability to work both individually and in a team environment
- Self-motivated with the ability to work in a fast paced and constantly changing environment
Compensation and Rewards
- The OTE salary range for this role is $100,000 - $105,000. When determining your salary, we consider your experience, skills, education, and work location.
- Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
- We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Dynatrace Boston, Massachusetts, USA Office
Dynatrace Global Headquarters Office
Our Boston office is located in the heart of downtown in Atlantic Wharf—just steps from the waterfront, public transit, and some of the city's top dining spots. Thoughtfully designed for collaboration, our space boasts vibrant work areas, modern amenities, and breathtaking harbor views.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
