Leads cross-functional technical programs from planning through deployment. Responsibilities include creating project plans, guiding technical decisions, managing risks and dependencies, coordinating stakeholders, resolving technical blockers, monitoring budgets and KPIs, and reporting to leadership. Establishes project processes and tools while applying Agile, Scrum, or Kanban methodologies to improve delivery efficiency, quality, and velocity.
True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.
Job Responsibilities
- Project planning and execution: Define program vision, create project plans, and guide cross-functional teams through the full lifecycle of a project, from idea to deployment.
- Technical leadership: Contribute to technical decisions, participate in design reviews, and ensure the program's technical feasibility and alignment with engineering standards.
- Risk and dependency management: Identify and mitigate risks, negotiate dependencies, and proactively address issues that may arise during the project.
- Communication and stakeholder management: Serve as a liaison, communicate progress and blockers to senior management, and ensure clear information flow between technical teams, customers, and other stakeholders.
- Problem-solving: Act as a central point for solving technical and program-related problems, removing roadblocks for the team, and ensuring the team stays on track.
- Process and tool establishment: Establish the necessary tools, technologies, and processes to ensure a program's success and improve overall system operations.
- Technical acumen: Strong understanding of system architecture, software development, and testing methods.
- Program management: Experience in planning, executing, and closing cross-functional programs.
- Leadership and influence: Ability to lead teams, build trust, and guide projects without direct authority.
- Communication: Ability to clearly articulate complex technical concepts to both technical and non-technical audiences.
- Strategic thinking: Ability to connect technical execution to a larger business vision and prioritize initiatives accordindly
- Cross-Functional Leadership: Coordinating and facilitating communication and collaboration among diverse teams (engineering, product, IT, QA, marketing, vendors, and senior leadership) to ensure alignment and cohesive execution.
- Risk Management: Identifying, assessing, and mitigating technical and operational risks that could impact project success, developing contingency plans as needed.
- Technical Oversight: Using their strong technical background (e.g., in software development, cloud platforms, system architecture) to engage with engineers, understand technical trade-offs, solve problems, and ensure sound design and architecture decisions.
- Monitoring and Reporting: Tracking program progress, performance metrics (KPIs), budgets, timelines, and resource allocation. They generate clear, concise reports for various stakeholders, including executive leadership.
- Process Optimization: Advocating for best practices and implementing methodologies like Agile, Scrum, or Kanban to improve efficiency, quality, and velocity of project delivery
Required Qualifications
- 7-10+ years of experience of leading with technical expertise
- Bachelors Degree
- Familiarity with various project management methodologies.
- Experience in leadership roles, with or without direct reports
- Willing to Communicate clearly and openly: Use precise language, avoid assumptions, and be transparent with intentions and progress.
- Offer feedback that helps improve group processes and be open to hearing others' suggestions.
- Willing to collaborate with others
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