The Technical Program Manager will oversee complex technical projects, manage cross-functional teams, ensure timely delivery, and promote operational excellence. Responsibilities include project leadership, risk management, stakeholder communication, and continuous improvement within the EPMO.
The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleAspen Technology is seeking a dynamic and experienced Program Manager to join our Enterprise Project Management Office (EPMO). This role is ideal for a strategic leader with a proven track record in managing complex, cross-functional technical initiatives, particularly those involving business applications (CRM, ERP, etc.) and enterprise-wide process transformation. You’ll play a critical role in driving operational excellence and delivering business value across the organization.Your Impact- Project & Program Leadership:
- Manage a portfolio of complex technical and process-oriented projects using Smartsheet
- Define project scope, objectives, and success metrics aligned with strategic business goals
- Develop and maintain comprehensive project plans, budgets, and resource allocations
- Execution & Risk Management :
- Lead cross-functional teams and external vendors through workshops and working sessions (e.g., solution design, requirements gathering)
- Oversee deployment of new systems and processes as well as managing and coordinating hyper-care support, training, user adoption and change management
- Ensure timely delivery of projects within budget and scope, while meeting stakeholder expectations
- Lead problem-solving sessions and stakeholder follow-ups to drive resolution; Implement mitigation strategies to ensure project continuity
- Track and report key metrics, achievements, and project expenses; Monitor project health and proactively manage risks and issues
- Stakeholder Engagement & Communication:
- Lead and facilitate project/program review meetings to communicate status, resolve issues, and celebrate milestones
- Provide clear, timely updates to stakeholders and executive sponsors
- Maintain detailed documentation including agendas, meeting notes/action items, project plans/issue trackers and after-action reviews
- Foster collaboration across technical and business teams, building trust and alignment
- Operational Excellence:
- Champion continuous improvement within the EPMO through active participation and feedback with the wider team
- Bachelor's degree in business, computer science, or related technical field from an accredited university
- 7-13 years of experience as a Project or Program Manager in a technical and/or business process improvement discipline. Experience with waterfall, agile, and hybrid methodologies is required.
- Proven success in leading enterprise applications (CRM, ERP, etc.) and transformation projects
- PMP and/or PMI-ACP certification (or equivalent) strongly desired.
- Proficiency in Smartsheet, Microsoft Excel, PowerPoint, and related tools
- Strong analytical, organizational, and time management skills
- Excellent communication and facilitation abilities across all levels of the organization
- Executive presence with confidence in presenting to senior leadership
- Self-starter with a solution-oriented mindset and a passion for operational excellence
- Comfortable working independently and within a matrixed team environment
Top Skills
CRM
Erp
Excel
PowerPoint
Smartsheet
Aspen Technology Bedford, Massachusetts, USA Office
20 Crosby Drive, Bedford, MA, United States, 01730
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