- Partner with business stakeholders to understand priorities, define requirements, and translate them into actionable user stories and acceptance criteria.
- Own and prioritize the product backlog, ensuring alignment with business and technology goals.
- Leverage your Business Systems Analyst experience to analyze processes, identify opportunities, and recommend innovative solutions.
- Collaborate with cross-functional teams to deliver high-quality technology solutions within Agile frameworks.
- Manage risks, dependencies, and delivery challenges while maintaining strong stakeholder communication.
- Review business and technical requirements, solution designs, test strategies, and implementation plans to ensure successful delivery.
- Support production releases, incident management, and continuous improvement initiatives.
- Utilize modern tools, including AI-enabled technologies, to improve efficiency and delivery outcomes.
- 5+ years of experience in Technology Delivery, Product Ownership, Business Systems Analysis, or related roles.
- Strong understanding of the Canadian Wealth Management industry, including business processes, products, and regulatory considerations.
- Proven experience gathering and documenting business and system requirements.
- Demonstrated ability to bridge business and technology teams and influence stakeholders without direct authority.
- Hands-on experience working within Agile environments, including backlog management, sprint planning, and user story development.
- Strong analytical, problem-solving, and communication skills.
- Experience with Jira, Confluence, and modern delivery tools.
- Exposure to cloud technologies, APIs, integrations, and digital platforms is an asset.
- Experience leveraging AI tools such as Copilot or ChatGPT to enhance productivity and delivery effectiveness.
- Knowledge of SAML authentication, identity management, and application session integration.
- Knowledge of data privacy, governance, or compliance frameworks relevant to our industry.
- Knowledge of CI/CD, DevSecOps, and system architecture concepts
- Experience with workflow automation and integration tools (e.g., Power Automate).
- Understanding of API concepts, documentation and testing tools.
- SAFe or Agile certifications (e.g., SAFe RTE, SAFe Agilist, Scrum Master) are considered an asset
- Work on strategic initiatives that shape the future of Wealth Technology.
- Collaborate with talented teams in a supportive and innovative environment.
- Gain exposure to modern technologies, Agile practices, and digital transformation initiatives.
- Build a meaningful career with a global leader committed to helping people make decisions easier and lives better.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Referenced Salary Location
Waterloo, OntarioWorking Arrangement
Salary range is expected to be between
$113,000.00 CAD - $163,000.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
Manulife Boston, Massachusetts, USA Office
Boston, United States
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
