Jobs at Manulife

The Associate Director leads institutional sales initiatives, develops client relationships, manages capital raising efforts, oversees CRM operations, and ensures strategic internal collaboration while mentoring junior team members.

Lead GWAM business continuity and operational resilience activities, manage a team of analysts, identify and assess critical operations, develop remediation and exit plans for third parties, maintain and test business continuity plans, run scenario testing, and track KPIs/KRIs to meet regulatory and enterprise resilience requirements.

The role involves monitoring ETF liquidity, supporting trading interactions, analyzing trading costs, and enhancing ETF/CEF business efficiencies.

This role oversees the Treasury & Portfolio Services team, managing fund accounting, custody, compliance, and large-scale projects while ensuring team development and operational efficiency.

The Director, Artificial Intelligence will lead a team developing AI solutions to enhance business processes and generate insights for John Hancock and Manulife, while managing a team of AI Engineers and Data Scientists, and ensuring strategy alignment and measurable impact.

Lead global investment operations strategy and Aladdin platform ownership. Drive platform configuration, controls, and risk management across asset classes. Partner with front/middle/back office, technology, and risk stakeholders to scale Aladdin-enabled operations, coach teams, and support regulatory compliance and transformation initiatives.

Translate business needs and mock-ups into BRDs, field-level data mappings (XSD/XML) and use cases for SmartCOMM. Liaise with business, admin systems, vendors, and developers; coordinate integrations, testing, defect triage, and governance to deliver accurate customer communications across channels.

Lead technical delivery and optimization of US insurance sales and distribution platforms. Own vendor integrations, platform strategy, agile delivery, and ensure internal teams effectively use external products to meet business objectives.

The AVP & Counsel provides legal analysis and counsel on tax compliance for insurance companies, mentors junior counsels, and advises senior business leaders on strategic legal matters.

Manage data transfer and integrity during retirement plan implementations, liaise with prior recordkeepers and internal teams, analyze and reconcile raw data sets, support multiple conversion projects, escalate issues, and contribute to process and systems improvements to ensure successful ongoing plan administration.

Lead development, testing, validation, and execution of accounting models for new insurance products. Manage data processing and system integrations, reconcile postings to the general ledger, track project timelines, communicate with cross-functional stakeholders, resolve discrepancies, and maintain process documentation to ensure accurate financial reporting.

The role involves managing business operations, facilitating compliance, supporting project management, generating insights, and enhancing internal processes.

Senior leader who defines and executes the Retail & Wealth Operations strategic roadmap, oversees complex program delivery and governance, drives AI/automation and digital transformation, embeds risk and compliance, and leads capability and operating model evolution to improve client and advisor outcomes.

Build, test, deploy, and optimize automated, personalized email and digital campaigns and journeys using Marketo and enterprise MarTech. Partner with Product, Analytics, Technology, and MarTech teams to manage platform integrations (Salesforce, CDP), ensure data-driven segmentation, deliver campaign reporting, and maintain compliance, QA, and operational standards while improving personalization and performance.

Lead ETF product strategy and development across channels, identifying market opportunities, designing and pricing ETFs, building business cases, securing regulatory approval, and executing launches. Manage ongoing product lifecycle, cross-functional stakeholder engagement, and contribute to global ETF strategy and Asia launch planning.

Lead marketing programs to grow life insurance distribution and new business by developing distributor-tailored campaigns, sales enablement tools, and product positioning. Use Gen AI and analytics to create personalized, data-driven content, measure campaign performance, and ensure compliance while collaborating across sales, product, legal, and external distribution partners.

The Sr. CIAM Technical Product Owner will enhance customer identity experiences by delivering solutions in authentication and MFA while collaborating with engineering and security. Responsibilities include maintaining a feature backlog, defining user stories, integrating risk/identity services, and tracking KPIs. This role involves hands-on experience with CIAM standards and cloud services, aiming to reduce friction and fraud in digital transactions.

The AVP, Head of Global Capital Formation Legal will lead the legal team in private fund formation, regulatory compliance, and product structuring, advising on legal matters affecting global capital formation efforts.

The Sales Training Manager designs and delivers training programs for wholesalers to enhance product knowledge and sales skills while ensuring compliance with regulatory standards. They collaborate with sales leadership and marketing teams to improve onboarding and ongoing development, focusing on market insights and effective communication strategies.

Provide phone-based financial advice to existing IRA customers and referrals, recommend retirement strategies and investment products, produce financial plans with projections, conduct periodic account reviews, follow up on leads to grow client relationships, and help clients meet retirement goals.