Teams at Manulife

Leads architecture strategy, technology roadmaps, modernization, and governance for Fund Administration and Transfer Agent capabilities. Designs secure, resilient cloud-native solutions spanning applications, platforms, data, and integrations. Translates business requirements into enterprise-scale architectures, develops standards and reusable patterns, presents recommendations to senior leaders, mentors technical teams, and applies AI-enabled solutions to improve business outcomes.

Manages compliance activities across business units, including AML/ATF programs, enhanced due diligence, watchlist and transaction monitoring alerts, privacy incidents, regulatory reporting, policies, procedures, training, and special projects. The role advises business teams, interprets regulatory requirements, supports compliance decisions, maintains stakeholder relationships, and represents Compliance on organizational and global initiatives.

Owns the strategy, roadmap, delivery, operational health, modernization, and AI evolution of a life insurance new business and underwriting platform. Leads engineering and quality teams, manages vendors, oversees governance and regulatory alignment, and partners with business, architecture, data, risk, and operations stakeholders. The role drives platform stability, automation, intelligent decisioning, measurable business outcomes, and continuous improvement across underwriting workflows and integrations.