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The Lead Technical Account Manager ensures client satisfaction by resolving complex issues and providing expert technical support to key accounts, focusing on telecommunications and software.
Top Skills:
Contact Center TechnologiesIp TelephonySoftwareTelecommunications
Artificial Intelligence • Big Data • Security
As a Technical Account Manager, you'll engage customers to ensure the effective use of Salt Security solutions, leveraging your technical expertise and project management skills to drive success.
Top Skills:
Api SecurityAppsecJIRANetwork SecurityPostmanRuntime Application Self-Protection (Rasp)SaaSWeb Application Firewalls (Waf)
Artificial Intelligence • Big Data • Security
The Senior Technical Account Manager ensures customers maximize their investment in API security solutions through active engagement and relationship management, guiding them to success post-implementation.
Top Skills:
Api SecurityAppsecHTTPNetwork SecurityPostmanRaspWaf
Own Success. Shape the Future. Lead the Data Revolution.
Impact & Purpose:
- Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
- Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups.
- Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
- Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.
Your Mission:
- Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan.
- Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
- Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
- Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.
What Makes You a Fit:
- Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions.
- Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
- Technical Prowess: Possess a strong understanding of data management principles and technologies.
- Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
- Strategic Mind: You can translate customer needs into actionable insights and product improvements.
Join the Atlan revolution and unleash your potential as a Technical Account Manager!
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
