Own post-sales technical relationships for Azure-focused customers, providing FinOps guidance, cloud commitment optimization, governance advice, and executive-level business insights. Monitor Azure commitment utilization, lead Quarterly Business Reviews, identify expansion opportunities, and collaborate with Product, Engineering, and Support to resolve challenges and influence the roadmap. The role requires strong Azure expertise, cloud economics knowledge, customer-facing communication, and the ability to translate technical findings into measurable business outcomes.
Company Overview
Archera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured Commitments. Hundreds of customers rely on Archera's innovative FinTech solutions to increase their cloud ROI while accelerating revenue objectives and service agility.
Archera's unique cloud rate products enable teams to maximize savings, hedge against usage changes and evolving cloud service provider offerings, and reinvest capital into top-line revenue initiatives. Archera works closely with AWS, Microsoft Azure, and Google Cloud, and a broad network of software and services partners to help each customer execute upon a bespoke, financially-prudent cloud growth and success strategy.
Position OverviewArchera is looking for a Technical Account Manager with deep Microsoft Azure expertise to serve as a trusted cloud optimization advisor to our customers. You'll own the post-sales technical relationship, helping customers maximize the value of their insured cloud commitments through proactive FinOps guidance and optimization strategy, with a primary focus on Azure environments and exposure to AWS and GCP. You'll partner across engineering, finance, and infrastructure teams to ensure customers continuously realize measurable business value from Archera. This is a fully remote role based in the United States
Key Responsibilities- Own the post-sales technical relationship as each customer's primary advisor, with a focus on Microsoft Azure environments
- Develop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities
- Monitor Azure commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk
- Advise customers on Azure commitment strategy and sizing, FinOps maturity, and cloud governance
- Translate cloud consumption data into executive-level business insights
- Lead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure teams
- Partner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow
- Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions
- 4+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role
- Hands-on experience with Microsoft Azure
- Azure certifications
- Strong understanding of cloud infrastructure and cloud economics
- Familiarity with FinOps principles and cloud cost optimization
- Experience with cloud commitment programs such as Azure Reservations, Savings Plans, or MACC
- Experience presenting to executive stakeholders
- Ability to translate technical concepts into business outcomes
- Excellent written and verbal communication skills
- Bachelor's degree
- FinOps Certified Practitioner or equivalent experience
- Competitive salary and equity package
- Comprehensive medical, dental, and vision coverage
- 401(k) plan
- Flexible PTO policy
- Remote-first culture
- Opportunity to shape and scale a category-defining FinTech platform
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
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- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
