Tax Technology Senior Analyst

What you can expect

This position is well-suited for someone with an analytical mindset, hands-on experience in data ingestion, validation, and transformation. A solid background in automation projects and the ability to collaborate effectively with cross-functional teams are also beneficial. Candidates should be comfortable working in a global, distributed team environment with the ability to engage across time zones and adapt to flexible communication and schedules.

About the Team

The Tax Technology Senior Analyst will play a critical role in supporting the day-to-day success of the finance function on the Tax Team.

Responsibilities

• Collaborating closely with internal finance stakeholders to understand business use cases Identifying improvement opportunities, defining requirements and scope. 
• Taking ownership of developing and executing new and existing solutions while adhering to committed timelines and providing regular status updates.
• Developing a deep understanding of our enterprise billing system and relevant data to create best in-class solutions through streamlined queries and workflows.
• Creating robust solutions to assess risks and provide analytical support to Zoom's subject-matter experts, including but not limited to, assistance with audit support.
• Creating and maintaining comprehensive documentation of processes, system configurations, and automation workflows.
• Partnering with technical data and engineering teams to identify, ingest, validate, and transform data from new sources for use in reporting.
• Responsible for maintaining data quality and consistency with internal partners through effective reconciliation processes and procedures.
• Authoring, reviewing, and facilitating alignment on Business Requirement Documents (BRDs) by incorporating stakeholder feedback and ensuring cross-functional buy-in on project scope and deliverables.
• Supporting requirements gathering and user acceptance testing (UAT) during enterprise systems implementations and cross-functional projects.
• Ensuring data security of relevant data stored in cloud systems by monitoring role access and partnering with data platform teams to provide recommendations.
• Reviewing, developing, and enhancing new and existing processes. Ensure compliance with corporate policies, Sarbanes-Oxley (SOX), and data privacy rules and regulations.

What we’re looking for

• 3+ years of experience in similar a role providing operational and technical data analytical support within a corporate team or a global consulting firm. Experience with bridging the gap between technical and business teams in technology solutions and process improvements.
• 2+ years of direct experience writing and reviewing SQL queries, within a finance, accounting, or tax capacity. Experience with Python, VBA, or similar programming languages is nice to have.
• Experience with AI/LLM, RPA, Alteryx, Jira, Confluence, and Tableau are nice to have.
• Experience working with data collected from a variety of sources including Excel, flat files, databases, and APIs.
• Experience with interpreting and extracting large volumes of tax and/or transaction data from enterprise systems (Zuora, Avalara, Fonoa, Oracle, Salesforce, etc.) is nice to have.
• Experience building solutions subject to SOX controls, including interfacing with internal/external auditors and data privacy laws, is a nice-to-have.
• High level of detail-orientation with an eye for accuracy is an absolute must.
• Excellent verbal and written communication skills are essential, with a demonstrated ability to create clear and comprehensive documentation.
• Continuous improvement mindset to bring best practices and efficiencies to repeatable processes.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.