Join Toshiba America Business Solutions as a Systems Support Specialist III
Toshiba America Business Solutions, a leader in digital technology, has an excellent opportunity for a Systems Support Specialist III in the MA-NH-RI marketplace remote and onsite. Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently.
As a Systems Support Specialist, you will enjoy making a positive impact on the business and our customers through troubleshooting complex technical problems related to networks, connectivity, systems, and applications.
Your core focus as Field Service Technician will be to provide remote and on-site repair of system problems in the most efficient and cost-effective manner.
What You'll Do
- Perform root cause analysis of presented problems.
- Troubleshoot and resolve complex systems problems in the most efficient and cost-effective manner.
- Monitor systems regularly to accept and/or reject network site surveys present and take appropriate action.
- Perform confirmation tests as directed.
- Work with customers to resolve technical issues.
- Interface heavily with customer IT personnel.
What You’ll Bring
- High School Diploma or GED.
- Minimum of five years of demonstrated experience in a combination of the following areas; networking systems, systems support, interfaces, connectivity, and related software.
- Knowledgeable in the hardware and software industry.
- Comfortable with installation and upgrades to network systems/equipment.
- Prior experience with multifunctional devices is required. Applicable Network certifications are preferred.
- Valid Driver’s License and must be able to travel to sites periodically.
Earn Well
- Hourly Range: $24.00 to $30.00, depending on experience.
- Monthly Performance Based Bonus
- Auto- reimbursement Program (when traveling)
- Company Phone
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with match and company provided life insurance
- Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
- Generous paid holidays, vacation & sick/personal business/volunteer days
- Opportunities for career growth within a global technology organization
About Us
Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.
At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.
Learn More
The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/
Join Our Talent Community
Our Commitment to Sustainability
News Archive
Solutions & Services
Our Office Products
e‑BRIDGE® Global Print
Toshiba Office Collection Virtual Demonstration (YouTube)
Client Testimonials (YouTube Playlist)
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
