Systems Engineer III (Azure/AKS Preferred)

Job Summary:

The Systems Engineer III is responsible for providing technical guidance, training and work direction to less experienced engineers.

Essential Functions:

• Develop new program, systems and/or computing infrastructure
• Identify and document business requirements for new development projects and prepare detailed technical specifications from which programs or infrastructure can be built
• Lead service support activities and initiatives
• Lead or work on the company's most complex projects
• Ability to break down and communicate complex concepts in manageable parts for successful execution by teams and team members
• Coordinate vendor relationships and commitments on project involvement/deliverables
• Design and implement systematic approaches and alternatives
• Conduct preliminary studies to define needs and determine feasibility
• Confer with clients and analyze business/functional requirements.
• Develop procedures for moving program changes, enhancements, etc. into IT production processing
• Understand and relate business/functional requirements to application/infrastructure requirements
• Initiate and lead support activities including problem analysis, technical evaluation, work estimates and implementation services
• Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendors/third parties, and/or business managers
• Identify and lead, as assigned, resources and communications to facilitate work completion
• Train and provide guidance to new IT team members to assist them in orientation to policies, procedures and responsibilities
• Serve as an escalation point for system engineers to escalate problems and inquiries requiring further evaluation beyond the associated skill level
• Represent IT in project and/or business meeting and engagements
• Lead conference calls or visits with vendors/third parties
• Introduce new customers to IT services to assist in familiarizing them with appropriate systems, services, policies and procedures
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s Degree in MIS, Computer Science or equivalent years of relevant work experience is required
• Minimum of five (5) years of experience working in medium to large operating environment required
• Minimum of two (2) years of programming or system analysis experience required
• Experience translating business requirements into technical specifications required

Competencies, Knowledge and Skills:

• Advanced computer skills
• Advanced troubleshooting and problem solving capabilities
• Training and/or experience with Microsoft Word, Excel, Access, PowerPoint, Windows Server, SQL, Exchange, Project and Visio
• Advanced hardware troubleshooting
• Experience with Linux or IBM Websphere solutions preferred
• Effective organization and prioritization skills
• Communication skills
• Ability to work independently and within a team environment
• Attention to detail
• Training/teaching skills
• Technical writing skills
• Time management skills
• Proper phone etiquette
• Customer service orientated
• Decision making/problem solving skills
• Leadership skills
• Advanced troubleshooting skills

Licensure and Certification:

• MCSE, MCSD, CCN, CCNE, or CISSP is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business