Analyze claim liability and identify subrogation opportunities. Develop, pursue, and recover claims via negotiation, arbitration, collections or outside counsel. Handle high-volume inbound and outbound calls, document interactions, and collaborate to maximize recoveries.
- Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party
- Review claim files to identify subrogation potential
- Take appropriate steps for the development, pursuit and recovery of claims
- Evaluate facts and evidence, liability, amount of damage and other factors, prior to negotiations with other insurance companies to maximize the subrogation recovery and reach agreement on settlements
- Submit files to Arbitration to prevail against adverse parties based on liability or damage analysis
- Refer case and all documents to outside collection agencies and attorneys when necessary
- Must be able to receive a high volume of inbound calls as well as making outbound
- Strong interpersonal, verbal, and written communication skills
- Excellent organizational and time management skills
- Ability to multitask and adapt to change in a fast-paced environment
- Accuracy and attention to detail
- Proficient with technology
- Must be able to receive high volume of inbound calls as well as making outbound calls
- Must have excellent typing skills and be able to document the information while receiving an inbound call
- Call center experience is preferred
- College Degree preferred
- Insurance experience is a plus but not required
Work Location: Remote- United States
Salary Range: $19.23-$20.19
https://www.exlservice.com/us-careers-and-benefits
The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.
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