Strategic Account Manager - MedTech

AutoStore is a pioneering software and robotics company specializing in warehouse automation technology. Our innovative solutions maximize storage efficiency, offering up to a fourfold increase in capacity. With over 40,000 robots deployed across more than 1,600 systems in nearly 60 countries , AutoStore is the global leader in high-density, goods-to-person systems. We serve diverse industries, ensuring smooth and improved client operations. Headquartered in Nedre Vats, Norway, we have offices in Haugesund, Oslo, the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan, and Singapore 

At AutoStore, our customer relationships are our top priority. We’re looking for a dedicated and personable Strategic Account Manager to own the full customer strategy and lifecycle. This role involves maintaining our clients’ accounts, ensuring smooth operations, and serving as the main point of contact. This specific role will be focusing on the Medtech industry. The Strategic Account Manager will develop and implement strategic plans, drive growth, and collaborate with internal teams and partners to deliver exceptional service.

Tasks and Responsibilities

Strategic Account Management:

• Develop and maintain strong relationships with key global clients in the medical device and pharmaceutical industries.
• Act as the global primary point of contact for named strategic accounts.
• Conduct regular client meetings to understand their needs and provide solutions.
• Understand individual client long term strategic goals and monitor global market and economic trends to inform account strategy.

Sales and Revenue Growth:

• Develop and implement account-specific sales strategies, drive initiatives to meet revenue and growth targets.
• Coordinate with partners to drive joint sales initiatives and achieve mutual success.
• Work cross functionally to ensure projects are delivered successfully and continue to improve and provide value to customers.

Cross-functional Collaboration:

• Work closely with internal teams (e.g., marketing, product development) to ensure client and partner needs are met.

Performance Analysis and Reporting:

• Track and analyze account and partner performance metrics.
• Prepare regular reports on account and partner status and progress.
• Present findings and recommendations to senior management.

Qualifications

Education:

• Bachelor's degree in Business Administration, Marketing, or related field (Master's preferred).

Experience:

• Minimum of 5 years of experience in key account management or sales.
• Proven track record of managing strategic accounts and achieving sales targets.
• Experience working with partner networks and resellers.
• Experience in the warehouse automation space, particularly with clients in the medical device and pharmaceutical industries.

Skills:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Multilingual skills are a plus.

Attributes:

• Strategic thinker with a client-centric approach.
• Highly organized and detail-oriented.
• Ability to thrive in a fast-paced, dynamic environment.
• Culturally aware and adaptable to different business environments.

We Offer:  

AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere.  

•  Comprehensive Medical, Dental, and Vision plans 
• Health Savings Account (HSA) with a company contribution 
• Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents 
• Retirement 401(k) plan with employer match and discretionary profit sharing contribution 
• Educational assistance and professional development programs including mentorship/coaching programs with external industry leaders 
• Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more! 

AutoStore is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. 

Recruitment Agencies 

AutoStore does not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes.