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At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
We are seeking a Staff MLOps Platform Engineer to join The Data Platforms & MLOps Team. This role focuses on building durable machine learning platforms that enable teams across WHOOP to develop, deploy, and operate models safely and at scale. You will design systems that prioritize reliability, observability, and developer velocity, serving as the backbone for WHOOP’s machine learning ecosystem.
In this role, you will operate as a senior individual contributor with broad platform ownership. Your work will multiply the effectiveness of data scientists and ML engineers by abstracting complexity, establishing standards, and creating self service capabilities that support experimentation and production workloads across the company.
RESPONSIBILITIES:
- Architect, build, own, and operate scalable ML infrastructure in cloud environments (e.g., AWS), optimizing for speed, observability, cost, and reproducibility.
- Create, support, and maintain core MLOps infrastructure (e.g., MLflow, feature store, experiment tracking, model registry), ensuring reliability, scalability, and long-term sustainability.
- Develop, evolve, and operate MLOps platforms and frameworks that standardize model deployment, versioning, drift detection, and lifecycle management at scale.
- Implement and continuously maintain end-to-end CI/CD pipelines for ML models using orchestration tools (e.g., Prefect, Airflow, Argo Workflows), ensuring robust testing, reproducibility, and traceability.
- Partner closely with Data Science, Sensor Intelligence, and Data Platform teams to operationalize and support model development, deployment, and monitoring workflows.
- Build, manage, and maintain both real-time and batch inference infrastructure, supporting diverse use cases from physiological analytics to personalized feedback loops for WHOOP members.
- Design, implement, and own automated observability tooling (e.g., for model latency, data drift, accuracy degradation), integrating metrics, logging, and alerting with existing platforms.
- Leverage AI-powered tools and automation to reduce operational overhead, enhance developer productivity, and accelerate model release cycles.
- Contribute to and maintain internal platform documentation, SDKs, and training materials, enabling self-service capabilities for model deployment and experimentation.
- Continuously evaluate and integrate emerging technologies and deployment strategies, influencing WHOOP’s roadmap for AI-driven platform efficiency, reliability, and scale.
QUALIFICATIONS:
- Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related field; or equivalent practical experience.
- 5+ years of experience in software engineering with a focus on ML infrastructure, cloud platforms, or MLOps.
- Strong programming skills in Python, with experience in building distributed systems and REST/gRPC APIs.
- Deep knowledge of cloud-native services and infrastructure-as-code (e.g., AWS CDK, Terraform, CloudFormation).
- Hands-on experience with model deployment platforms such as AWS SageMaker, Vertex AI, or Kubernetes-based serving stacks.
- Proficiency in ML lifecycle tools (MLflow, Weights & Biases, BentoML) and containerization strategies (Docker, Kubernetes).
- Understanding of data engineering and ingestion pipelines, with ability to interface with data lakes, feature stores, and streaming systems.
- Proven ability to work cross-functionally with Data Science, Data Platform, and Software Engineering teams, influencing decisions and driving alignment.
- Passion for AI and automation to solve real-world problems and improve operational workflows.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000-$230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP.
WHOOP Boston, Massachusetts, USA Office
1 Kenmore Sq, Boston, MA, United States, 02215
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
