Staff Facilities Operations Engineer

About Us 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.   

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing. 

Job Overview: 

Graphcore is seeking a Facility Data Engineer in our Data Center Engineering organization to lead and implement the design and processes to support data collection and analysis for operational best practices in our engineering labs and data centers. This role will handle the operational analysis of collected data in the master data repositories to achieve the highest level of facility system performance and best practices. 

This role will be based in Austin or potentially be remote within the US. 

Responsibilities: 

• Develop and implement the actionable intelligence from collected data to drive optimized facility operations. 

• Collaborate with the staff that are collecting data from sensors, systems, compute, etc. to ensure the best coverage of data collection in the facility and systems. 

• Develop the analytics systems providing data feeds, dashboards and reporting. 

• Lead post-incident reviews and root cause analysis (RCA) to eliminate recurring issues and implement corrective actions. 

• Develop runbooks for facility operations at customers based on experimental learned knowledge from the labs. 

• Communicate complex technical information to both technical and non-technical stakeholders. 
  

Required Skills and Experience : 

• Bachelor’s degree in a technical discipline or equivalent work experiences 

• Demonstrated ability in technical facilities engineering and operations 

• Experience with hardware and sensor interfaces 

• Ability to travel as the need arises 

• Comfortable meeting with and engaging directly with customers (internal and external) during requirements gathering and solution development 
  

In Return: 

• Be part of a groundbreaking team influencing the next generation of data center systems! 

• Collaborate with premier engineers and vendors to develop industry-leading AI hardware. 

• Access professional growth through sophisticated project involvement and multidisciplinary teamwork. 

• Join a company committed to diversity and inclusion, where your work matters and drives global progress! 

Benefits  
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.