IT Business Systems Analyst – ModelN Channel Management

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at www.analog.com and on LinkedIn and Twitter (X).

Job Summary:

We are seeking a detail-oriented and strategic IT Business Systems Analyst (BSA) to support the ModelN Channel Management platform, enabling efficient partner program execution, revenue recognition compliance, and incentive management. This role is critical to ensuring high-quality customer master data management, partner aliasing, and effective end-to-end processing of channel transactions, including POS, claims, and channel incentives.

The role is in Wilmington, MA and has a hybrid schedule with 60% in-office time.  The job requires minimal (<10%) travel to other ADI sites.

Key Responsibilities:

• Act as the primary IT liaison for ModelN Channel Management (CM), covering POS and Claims processing, Channel Incentives, and Partner Program workflows.
• Own and govern Customer Master Data Management within ModelN, including partner aliasing and hierarchy mapping, ensuring clean and accurate data across regions and systems.
• Collaborate with Channel Operations, Sales Operations, Finance, and Compliance teams to gather requirements and translate business needs into functional specifications.
• Drive implementation and configuration of business rules for price protection, ship & debit, MDF, and other incentive programs within ModelN.
• Manage the intake, transformation, and daily processing of Point-of-Sale (POS) and claims data; troubleshoot and resolve errors in collaboration with integration teams.
• Support integrations between ModelN and adjacent systems such as ERP (SAP/Oracle), pricing engines, and data warehouses.
• Maintain detailed documentation of business processes, system configurations, and test cases in support of change management and compliance (e.g., SOX).
• Partner with ModelN vendor teams and managed service providers to deliver enhancements, patches, and upgrades.

Required Qualifications:

• Bachelor’s degree in information systems, Computer Science, Business, or a related field.
• 5+ years of experience as a Business Systems Analyst.
• 2+ years of hands-on experience with ModelN Channel Management or similar channel incentive systems.
• Strong understanding of partner programs, POS and claims validation, incentive management, and channel sales processes.
• Proven experience in Customer Master Data Management, aliasing, and partner hierarchy governance.
• Familiarity with ERP systems (e.g., SAP, Oracle), data integration tools (e.g., Boomi, MuleSoft, Informatica), and analytical platforms.
• Proficiency in SQL, Excel, and business process modelling tools.
• Strong documentation, communication, and cross-functional collaboration skills.

Preferred Qualifications:

• Experience with ModelN Real-Time Pricing (RTP) or Deal Management.
• Understanding of revenue recognition standards (e.g., ASC 606) and compliance requirements (e.g., SOX).
• Experience in the semiconductor, electronics, or high-tech manufacturing sector.
• Agile methodology and/or ITIL certification.

Why Join Us:

• Contribute to the strategic evolution of global channel programs.
• Ensure the integrity and usability of customer and partner data in a mission-critical ecosystem.
• Work in a dynamic, collaborative environment with opportunities for impact.

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export  licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.  As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

EEO is the Law: Notice of Applicant Rights Under the Law.

• Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.

• This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.

• This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.