The Senior Solution Consultant engages in presales activities, drives innovative data integration solutions, and supports clients in understanding and implementing ServiceNow's Workflow Data Fabric and related technologies.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are seeking a dynamic and experienced technical presales professional specializing in data engineering and integration. The Senior Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions during while achieving quarterly and annual sales objectives for an assigned territory. You will play a critical role within our presales team, driving innovative solutions primarily around ServiceNow's Workflow Data Fabric, complemented by NowAssist and Agentic AI capabilities.
Data Solution• Understand business and technical problems addressed by for ServiceNow's Workflow Data Fabric, articulating the benefits and capabilities of integrated data solutions to business and technical stakeholders.
Customer Engagement• Lead technical discovery sessions, thoroughly understand data integration challenges and requirements, and translate them into effective ServiceNow-based solutions.• Demonstrate the product, both standard and tailored to prospects and existing customers.
Data Architecture• Develop robust and innovative architectures that leverage the full potential of ServiceNow's Workflow Data Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
Sales Strategy• Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions• Respond to Request for Information/Proposal documents
Continuous Learning• Maintain deep technical expertise on ServiceNow's Workflow Data Fabric, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering.• Stay current on competitive analyses and understand differentiators between the company and its competitors
Qualifications
To be successful in this role you have:• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.• Familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies.• Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus.• 5+ years of pre-sales solution consulting or sales engineering experience• Demonstrated ability to learn new technology• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions• Ability to actively listen to customer requirements and provide a solution to address the customer's business issue• Demonstrated proactive approach to perform without being told what to do• Ability to prioritize task and be efficient to minimize wasted effort• Exceptional communication, storytelling and presentation skills to articulate technical and business concepts
FD21
For positions in this location, we offer a base pay of $104,850 - $162,525, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are seeking a dynamic and experienced technical presales professional specializing in data engineering and integration. The Senior Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions during while achieving quarterly and annual sales objectives for an assigned territory. You will play a critical role within our presales team, driving innovative solutions primarily around ServiceNow's Workflow Data Fabric, complemented by NowAssist and Agentic AI capabilities.
Data Solution• Understand business and technical problems addressed by for ServiceNow's Workflow Data Fabric, articulating the benefits and capabilities of integrated data solutions to business and technical stakeholders.
Customer Engagement• Lead technical discovery sessions, thoroughly understand data integration challenges and requirements, and translate them into effective ServiceNow-based solutions.• Demonstrate the product, both standard and tailored to prospects and existing customers.
Data Architecture• Develop robust and innovative architectures that leverage the full potential of ServiceNow's Workflow Data Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
Sales Strategy• Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions• Respond to Request for Information/Proposal documents
Continuous Learning• Maintain deep technical expertise on ServiceNow's Workflow Data Fabric, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering.• Stay current on competitive analyses and understand differentiators between the company and its competitors
Qualifications
To be successful in this role you have:• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.• Familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies.• Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus.• 5+ years of pre-sales solution consulting or sales engineering experience• Demonstrated ability to learn new technology• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions• Ability to actively listen to customer requirements and provide a solution to address the customer's business issue• Demonstrated proactive approach to perform without being told what to do• Ability to prioritize task and be efficient to minimize wasted effort• Exceptional communication, storytelling and presentation skills to articulate technical and business concepts
FD21
For positions in this location, we offer a base pay of $104,850 - $162,525, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Top Skills
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ServiceNow Waltham, Massachusetts, USA Office
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275 Wyman Street, 2nd Floor, Waltham, MA, United States, 02451
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