Sr. Project Manager (Boston, MA)

About Rhapsody: 
Healthcare is innovating fast and AI is accelerating the pace. But AI is only as good as the data it can securely access. Today, moving data between providers, payers, and digital health innovators is still harder than it should be, and inconsistent data quality creates risk, rework, and stalled initiatives.

Our mission is to accelerate innovation by reducing the burden of data access and data quality so teams can build, deploy, and scale solutions with confidence. Rhapsody provides behind-the-scenes interoperability and data quality foundation that helps information move reliably between systems, across formats, and at the speed modern healthcare demands.

Most people won’t ever see our products during a medical visit (that’s infrastructure). Think of Rhapsody as the connective tissue and increasingly, the “data readiness” layer that enables digital transformation, analytics, and AI initiatives by making data accessible, trustworthy, and actionable.

If you want to help solve one of healthcare’s hardest problems, turning fragmented data into safe, usable information—apply at rhapsody.health.

Summary:

The Senior Project Manager leads complex, high-visibility projects within the Professional Services organization. This role requires advanced project management expertise, strategic thinking, and the ability to manage client relationships while delivering successful outcomes in complex scenarios. Senior Project Managers are expected to demonstrate advanced and consistent use of AI tools within their own practice and actively share best practices and measurable efficiency gains with junior project management staff.

Responsibilities:

Project Delivery

• Lead complex, high-profile, or strategic customer implementation projects

• Develop comprehensive project management plans with detailed work breakdown structures

• Manage project scope, timeline, and resources with minimal supervision

• Build and maintain strong client relationships at multiple levels

• Identify, assess, and mitigate project risks through proactive management

• Lead cross-functional teams and coordinate activities across multiple workstreams

• Provide guidance and mentorship to junior project management staff

• Drive project governance and ensure adherence to methodology and standards

• Manage escalations and complex issue resolution

• Contribute to process improvement initiatives and best practices

• Facilitate complex client requirements gathering and solution alignment

• Ensure smooth transition to support at project completion

• Prepare and present executive-level project status reports

AI & Automation

• Demonstrate advanced and consistent use of AI tools to manage complex projects more effectively, including risk identification, stakeholder reporting, and workstream coordination

• Actively share AI best practices, workflows, and lessons learned with Project Coordinators and Project Managers

• Document and contribute proven AI-driven efficiency improvements to the PMO knowledge base

• Partner with the PMO Operations & AI Optimization Analyst to help validate and refine AI workflows based on real delivery experience

Qualifications

• Bachelor’s degree or equivalent experience

• 5–8 years of project management experience

• 3+ years in healthcare IT project management preferred

• PMP certification or equivalent

• Demonstrated track record of using AI tools to improve delivery efficiency and project outcomes

• Experience managing complex implementation projects

• Demonstrated success in client-facing roles

Skills/Abilities

• Advanced project management and leadership skills

• Exceptional client relationship management abilities

• Strategic thinking and problem-solving expertise

• Strong negotiation and conflict resolution skills

• Advanced proficiency leveraging AI tools to improve delivery quality and reduce administrative burden

• Ability to model and actively promote AI adoption among junior team members

• In-depth understanding of healthcare integration concepts

• Experience with change management techniques

• Advanced proficiency with project management tools and methodologies

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

The expected pay range for this position is $125,000-$155,000 USD annually, representing the anticipated base salary range for a full-time, exempt hire. Actual compensation will vary based on factors such as experience, skills, and work location. 

This role is also eligible for a discretionary annual bonus based on company and individual performance, as well as participation in Rhapsody’s comprehensive benefits program, which includes health coverage, retirement savings, paid time off and other programs that support your overall well-being. 

What we have to offer you: 

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)  

• 401k with a generous company match  

• Unlimited PTO, sick time & volunteer days  

• An innovative, inclusive, and fun work environment  

• Continuous learning and development opportunities