Plan and lead human factors research and analyses (requirements discovery, task/workflow analyses, usability studies, compliance audits, workload experiments), analyze data, make design recommendations, document results (HEDADs, CTAs), oversee junior staff, ensure standards compliance, and contribute to proposals.
WE ARE:
Monterey Technologies, Inc. applies human-centered systems engineering to the design and development of complex, critical systems. Our human modeling approach helps our clients deliver improved human and system performance at lower life cycle costs. Our human-centered approach to problem-solving ensures that we understand the human dimension before recommending technology solutions.
The Role:
As a Human Factors Engineer, you are in a mid-level position. In this role, you will work under the guidance of more senior team members and apply MTI’s user-centered research, analysis, design, and development process. Your primary focus will be on learning and applying human factors principles to assist in creating highly-effective solutions for complex, critical missions.
Security Clearance Required
- Due to federal contract requirements, applicants must be U.S. persons and eligible for a U/S. security clearance
Your Responsibilities:
- Support the identification and evaluation of stakeholder requirements, program requirements, and compliance standards such as MIL-STD-1472 and -46855.
- Lead planning and conducting of human factors events and analyses, such as stakeholder requirements discovery and definition, workflow and task analyses, compliance audits, usability studies, workload and situational awareness experiments, and user evaluation events.
- Analyze data to support design decisions and make design recommendations.
- Oversee junior personnel in specific tasks, demonstrating your understanding of how various tasks and team member roles contribute to overall project success.
- Independently manage complex tasks and collaborate with peers to achieve project objectives.
- Lead documentation efforts such as Human Engineering Design Approach Documents (HEDADs), Critical Task Analysis (CTA) reports, project briefings, human factors test results, etc.
- Choose, develop, and apply appropriate tools and standards such as MIL-STD-1472, NASA Task Load Index (TLX), Bedford Workload Scale, System Usability Scale (SUS), style guides, etc.
- Ensure team compliance with human factors standards and best practices.
- Foster a collaborative and user-centric approach across the project, encouraging knowledge sharing and skill development.
- Take an active, expert role in technical meetings.
- Contribute to proposals and capture efforts.
Your Experience:
- Due to federal contract requirements, applicants must be U.S. persons and eligible for a U/S. security clearance
- A bachelor's degree in Human Factors Engineering, Industrial Engineering, Psychology, or a related field is strongly preferred.
- Master's and/or PhD Degree preferred.
- 6+ years of demonstrated experience required.
- Extensive knowledge of human factors principles, usability testing methodologies, and HF regulations and standards.
- Exceptional verbal and written communication skills, with the ability to convey complex human factors findings and recommendations articulately to a wide range of audiences.
- Developing leadership and mentorship skills; ability to cultivate a culture of user-centric design and knowledge sharing.
- A commitment to understanding and advocating for the needs and preferences of end users across a program.
Our Benefits:
- Flexible Work environment
- Generous 401(k) plan
- Paid vacation and sick leave
- Competitive salary commensurate with education, background, and experience
- Health, Vision, Dental, Short and Long Term insurance benefits
- Pet-Care Insurance
- Cancer Insurance
- Hospital Indemnity Insurance
- Basic Life Insurance
- Legal Insurance
- Cricitcal Illness Insurance
Notice:
Don’t meet every single requirement? That’s ok!
At MTI we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
MTI is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. All selected candidates will be required to submit to a pre-employment background check.
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