Sr. HR Business Partner

Who We Are: 

At Synapse Health, we're streamlining the durable medical equipment (DME) process.  We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.  

Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.  

Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.  

What We Need:  

Synapse Health is seeking a Sr. HR Business Partner (Sr. HRBP) to join our People Operations team. This is a remote role that serves as the strategic HR partner for multiple business functions, working closely with senior leaders to drive organizational effectiveness, talent outcomes, and business performance. 

The Sr. HRBP operates as a consultant, coach, and change leader, embedded with the teams they support. This role leverages deep HR expertise and strong business acumen to help leaders navigate growth, scale teams effectively, and build high-performing organizations. We are looking for thoughtful, pragmatic, and business-minded HRBPs who know how to balance strategy with execution and elevate how People practices show up across the company. 

What You Will Do:  

• Serve as a trusted advisor and thought partner to senior leaders, providing coaching and counsel on people strategy, organizational design, and leadership effectiveness. 
• Act as the primary HR point of contact for assigned business functions, owning all people-related matters end to end. 
• Partner with leaders on performance management, change management, employee relations, workforce planning, succession planning, and career development initiatives. 
• Lead and support organizational design and transformation efforts, ensuring structures, roles, and capabilities align with business goals. 
• Use people data and analytics to identify trends, assess organizational health, and deliver insights and recommendations that drive business outcomes. 
• Assess team effectiveness, engagement, and operating models, identifying opportunities to improve efficiency, scalability, and employee experience. 
• Drive the planning and execution of key People programs, including talent reviews, compensation planning, workforce management, engagement surveys, and leadership development initiatives. 
• Partner closely with the broader People team to design and implement scalable, high-impact programs and policies that attract, retain, and develop top talent. 
• Leverage HR technology and systems to improve decision-making, enhance the employee experience, and strengthen People Operations capabilities. 
• Serve as the initial point of contact for employee relations matters, conducting investigations as needed and partnering with leadership to resolve issues effectively and consistently. 
• Champion and support a strong Performance Management culture, fostering accountability, growth, and continuous improvement across teams. 

What You Have:   

At Synapse Health, we’ve intentionally built a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. Additional requirements include: 

• Bachelor’s degree in Human Resources, Business Administration, or a related field required. 
• HR certification (PHR, SHRM-CP) preferred. 
• 8+ years of progressive HR experience, with 3–5 years in a strategic HR Business Partner role supporting senior leaders. 
• Experience in high-growth, high-volume environments with diverse employee populations and complex employee relations needs. 
• Strong business acumen with the ability to influence and partner effectively with senior leadership. 
• Demonstrated success driving talent development, organizational effectiveness, and change initiatives. 
• Experience working with Paylocity or similar HRIS platforms. 
• Exceptional communication skills, judgment, and discretion when handling sensitive matters.  

What Sets You Apart:  

• Strategic Thinker: Sees the big picture and translates strategy into practical, actionable people solutions. 
• Adaptable Operator: Thrives in fast-changing environments and brings clarity amid ambiguity. 
• Analytical Problem Solver: Uses data and insight to diagnose challenges and guide decisions. 
• Sound Decision Maker: Remains steady and clear-headed in complex situations. 
• Influential Leader: Builds trust, credibility, and alignment across all levels of the organization. 

Compensation: 

The base salary range for this position is $91,200 – $138,000 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process. 

What Sets Us Apart:  

Work is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include: 

• Professional growth opportunities with compelling career paths 
• Healthy work-life balance supported by flexible paid time off (PTO) 
• Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members 
• 401(k) savings plan with employer matching contributions 

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.