AVP, Human Resources

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity

At Voya Financial, we’re scaling our Retail Wealth Management business with an exciting new hub in Boston’s Seaport District. As part of this strategic expansion, we’re seeking an HR leader to serve as a trusted partner to senior leadership, helping shape the people strategy for a growing team of financial professionals. This is a high-impact Human Resources Business Partner role, focused on aligning talent initiatives with business goals, driving organizational effectiveness, and influencing leadership decisions in a regulated, client-facing environment.

What You’ll Contribute

As the AVP, Human Resources, you’ll:

• Act as a strategic HR partner to senior leaders, translating business strategy into actionable people plans across talent, organizational design, change management, and culture.
• Advise on workforce planning, performance management, and employee relations, particularly in regulated environments where compliance and licensing are key.
• Lead change initiatives, including supporting the rollout of new platforms
• Partner closely with Recruiting, L&D, Compliance, and Operations to deliver a seamless, scalable HR experience.
• Provide coaching and guidance to leaders on managing through complexity, driving performance, and creating an inclusive, high-performance culture.
• Collaborate with our Centers of Excellence (e.g., Compensation, Talent, DEI) to deliver core programs—performance reviews, compensation cycles, talent calibration, and more.
• Manage or oversee strategic HR projects end-to-end, from design through implementation and evaluation.

What We’re Looking For

• Proven experience as a senior HRBP or strategic HR leader, preferably in financial services or similarly regulated, client-facing industries.
• Deep knowledge of HR disciplines, organizational development, employee relations, change management, and talent strategies.
• Comfortable working in dynamic, high-growth settings where ambiguity is part of the challenge and opportunity.
• Strong interpersonal and influencing skills with a collaborative mindset and executive presence.
• Familiarity with hybrid work models and building culture across distributed teams.
• Experience working with or supporting financial advisors, sales professionals, or licensed representatives is a plus.
• Proven leadership in financial services, with a strong preference for retail wealth or advisor-centric environments.

Location & Flexibility

This role is based in Boston, MA and follows a flexible hybrid model, typically 3 days per week onsite, with increased in-office presence during ramp-up periods, onboarding waves, or leadership visits.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.