Sr. Director – Software Engineering – Digital, IAM and Data Flows

Overall Purpose

The Sr. Director Software Engineering is a technical expert with extensive, scaled software delivery experience to lead DevOps teams. This role is responsible for enhancing and operating mission-critical systems supporting customer self-service, authentication, and real-time data pipelines.

Description

Responsible for the overall delivery process for select software applications and capabilities in the Existing Customer Value Stream, including design, development, testing, deployment, production application support (e.g., troubleshooting), and maintenance with a focus on automation. Gathers and reviews software functional and non-functional requirements and/or user stories, provides estimates, creates IT software design specifications, and collaborates with engineers or architects to assess and test hardware and IT software interactions. Executes a specific development methodology through application of various programming languages. Manages employee and partner delivery teams across onshore and offshore geographies.

Job Summary

We are seeking a strategic and results-driven Sr. Director of Software Engineering to lead the development and operation of software solutions, including online customer self-service, identity and access management solutions, data pipelines, and graph databases as operational data stores across our enterprise. This leadership role requires extensive experience delivering software in complex, scaled environments, along with a proven ability to drive technical excellence and manage hybrid teams across employees, vendors, and geographies. The successful candidate will be a technical expert, well-versed in SAFe delivery, and experienced in budget and vendor management.

Here’s what you’ll do:

• Manage application release trains for delivery of prioritized business functionality.
• Hold upstream product teams accountable for input quality and on-time delivery of requirements; partner with them to drive end-to-end efficiency.
• Guide the teams in building delivery strategies that anticipate risks and improve quality and predictability of delivery.
• Drive technical delivery excellence and efficiency through modern delivery techniques, including pipeline automation and AI-aided productivity.
• Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance.
• Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency.
• Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests.
• Advise business partners on technical solutions.

What you’ll need to be successful:

• Education: Bachelor’s degree in computer science, engineering, or a related field; Master’s or relevant advanced degree preferred.
• Experience: 8+ years of experience in software engineering, ideally within a subscription industry.
• Technical Expertise: Implementation experience with high-volume, low-latency data pipelines in cloud environments; hands-on implementation experience with identity and access management (IAM) platforms (e.g. ForgeRock/Ping, Okta) mature full-stack development and team management experience.
• Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support.
• Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., Jira).
• Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders.
• Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery.

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

This is a remote position that can be located anywhere in the contiguous United States. #LI-Remote

A career with us comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONES: $178,852 - $324,697

Low (N1): $178,852 - $268,228

Mid (N2): $188,265 - $282,345

High (N3): $207,092 - $310,580

Top (N4): $216,505 - $324,697

Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today!