Leads enterprise data science and AI strategy, production machine learning delivery, responsible AI governance, and AI-powered product development. Builds and manages data science, machine learning, and leadership teams while partnering with Product, Engineering, Design, and business stakeholders. Oversees roadmap prioritization, model monitoring, experimentation, platform capabilities, budgeting, staffing, and operational metrics. Drives measurable customer and business outcomes through predictive, prescriptive, and generative AI initiatives.
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
About the role:
The Senior Director of Data Science leads the strategy, execution, and operationalization of data science and machine learning initiatives across the organization. This leader is responsible for building high-performing data science teams, defining the AI and analytics roadmap, and partnering with Engineering, Product Management, Design, and Business stakeholders to deliver measurable customer and business outcomes.
This role serves as a key member of the AI leadership team, driving innovation in predictive modeling, generative AI, responsible AI practices, experimentation, and large-scale machine learning platforms.
Key Responsibilities:
Data Science Strategy & Leadership
Define and execute the multi-year data science and AI strategy aligned with company objectives.
Identify high-value business and customer problems that can be solved through machine learning, analytics, and AI.
Establish data science operating models, governance standards, and success metrics.
Drive prioritization of investments across research, experimentation, and production AI capabilities.
AI & Machine Learning Delivery
Lead development of predictive, prescriptive, and generative AI solutions.
Partner with engineering teams to operationalize models at scale through MLOps and AI platform capabilities.
Ensure robust monitoring, observability, evaluation, and continuous improvement of deployed models.
Champion responsible AI practices including fairness, explainability, privacy, security, and compliance.
Product & Customer Impact
Collaborate with Product Management to define AI-powered product experiences and roadmap priorities.
Translate customer needs into data science opportunities that improve business outcomes.
Establish mechanisms for measuring customer value, adoption, and ROI from AI investments.
Support strategic customer engagements and executive discussions involving AI capabilities.
Organizational Leadership
Build, develop, and retain a world-class team of data scientists, machine learning engineers, and managers.
Establish career frameworks, hiring strategies, and talent development programs.
Mentor leaders and create a culture of innovation, accountability, and operational excellence.
Promote collaboration across engineering, research, product, and go-to-market teams.
Operational Excellence
Define metrics and reporting frameworks to measure model quality, business impact, and platform efficiency.
Drive planning, budgeting, staffing, and execution across multiple concurrent initiatives.
Ensure effective risk management and governance for AI and data-driven systems.
Lead reviews of architecture, experimentation frameworks, and technical direction.
***UKG is unable to offer sponsorship for this position.***
About you,
Required Qualifications:
- Master's degree or PhD in Computer Science, Data Science, Statistics, Mathematics, Operations Research, or a related field.
- 12+ years of experience in data science, analytics, AI, or machine learning.
- 5+ years of senior leadership experience managing managers and large technical organizations.
- Proven experience delivering machine learning systems into production at enterprise scale.
- Strong understanding of statistical modeling, experimentation, predictive analytics, and AI technologies.
Preferred Qualifications:
- Experience partnering with executive leadership on business and technology strategy.
- Experience with Generative AI, LLMs, AI agents, and AI platform ecosystems.
- Experience building AI-powered SaaS products.
- Familiarity with workforce management, HR technology, enterprise software, or related domains.
- Experience establishing Responsible AI and AI governance programs.
- Track record of leading organizational transformation through data and AI.
Leadership Competencies:
- Strategic thinking and business acumen
- Executive communication and influence
- Organizational design and talent development
- Data-driven decision making
- Customer-centric innovation
- Cross-functional collaboration
- Operational rigor and execution excellence
Success Measures:
- Business impact delivered through AI and analytics initiatives
- Adoption and effectiveness of AI-powered products and services
- Reliability, scalability, and quality of deployed models
- Team engagement, retention, and leadership growth
- Delivery against strategic roadmap commitments
- Operational efficiency and measurable ROI from AI investments
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].
The pay range for this position is $233,300 to $335,400. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
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