Sr. Coordinator

The Lien Services Sr Coordinator is responsible for handling incoming mail, conditional payment reporting of TPOC or ORM  term, follow up for Proof of Representation documents, Medicare Advantage Plan (“MAP”) Affidavit and HIPAA release, and outreach to MAP, Part D, Medicaid programs and Medicare contractors and setting up new referrals.  This Sr. Coordinator role is not outwardly client facing at this time but will work closely with outside vendors and internal staff. Each coordinator is responsible for successful communication, timely responses and providing overall excellent service. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

About the Day to Day Responsibilities of the Role

•    Assist Coordinators with queues when needed
•    Referral set-up in database and handle triggered services, as needed.
•    Responsible for sending out assigned documents
•    Handle additional assigned email inboxes as needed
•    Responsible for requesting final demand and/or case resolved letters from Medicare, Map, PartD, and Medicaid Programs
•    Follow-up with Medicare and Map/PartD/Medicaid contractors to obtain Final Demand or Closure letters.
•    Handle assigned disputes with Maps, PartD and Medicaid liens.
•    Payment recommendations – ensure payments are issued to contractors and files are resolved
•    Retrieve documents as directed from external systems.
•    Responsible for following up with client on all missing information/documentation.
 

•    Detail-oriented, organized, and quality focused 
•    Customer service and communication skills, both verbal and written
•    Excellent technical skills and working knowledge of Microsoft Office
•    Able to work independently, self-directed, highly motivated
•    Desire to work in a fast-paced, professional, team-focused environment
•    Flexible and adaptable
•    1-5 years’ experience
•    Associate’s or bachelor’s degree preferred
 

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

 Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Verisk Employee Privacy Notice