The Splunk Engineer L2 will provide operational support, engage with users on Splunk issues, conduct support sessions, and perform log onboarding among other responsibilities.
Position Overview:
- 3-5 years of Splunk experience
- Critical thinking skills
- Splunk administrator solving problems
- Handles common requests and tasks
- Interacts with large user base
Key Responsibilities:
- Engage with users experiencing Splunk problems
- Work on tickets and ITMs for Splunk issues
- Conduct screen-sharing support sessions
- Perform log onboarding into Splunk
- Configure ServiceNow and alerts
- Adjust cron expressions to reduce SVC usage
- Review internal audit logs
- Solve problems by correlating documentation and critical thinking
Required Skills and Qualifications:
- Proven experience solving Splunk problems in operational support
- Ability to work directly with end users
- Fluent in English
- Available during Eastern Standard hours (9-5)
- Data analysis skills
- Medium SPL knowledge
- Ability to write semi-complicated queries
- Strong problem-solving skills
Preferred Qualifications:
- Splunk Power User or Admin certification
- 5 years total IT experience
- 3 years in operational support role
- Hands-on Splunk administrator experience
- Basic ServiceNow knowledge
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property and Casualty products and coverages, and convert prospects into policyholders. Complete paid licensing and sales training, represent the Liberty Mutual brand, communicate persuasively, and maintain customer-focused service. The role requires a prescribed schedule, state residency, professional home workspace, reliable wired high-speed internet, and eventual Property and Casualty licensing.
Top Skills:
Cable/Fiber/Dsl InternetHigh-Speed InternetPc
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Partner with skilled nursing and long-term care clients to assess and improve revenue cycle operations—admissions, payer authorization, MDS/PDPM reimbursement, billing, collections, and denials. Lead client engagements, recommend process and system improvements using EHR and billing data, manage project execution, deliver training, and support change management to optimize reimbursement and financial performance.
Top Skills:
Billing SystemsElectronic Health Record (Ehr)Revenue Cycle Management Systems
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Own and prioritize the Workday/ERP product backlog, translate business needs into epics and user stories, partner with Finance and business leaders, support Agile delivery and releases, manage integrations and reporting, ensure compliance and security, and drive continuous improvement and adoption across Workday modules.
Top Skills:
AgileWorkday FinancialsWorkday IntegrationsWorkday PsaWorkday Release ManagementWorkday Reporting
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
