Designs and delivers client-facing API integrations, automation workflows, and technical solutions from discovery through go-live. Responsibilities include gathering requirements, building data transformation workflows, supporting pre-sales demonstrations and proof-of-concepts, troubleshooting integration issues, and collaborating with Product and Engineering teams. The role requires at least three years of customer-facing technical experience, REST API expertise, and familiarity with workflow automation tools such as n8n or Zapier.
This is a remote position.
Design and deliver client-facing integrations, automation workflows, and technical solutions from discovery through go-live.
Organization: Confidential client in HR industry, subject to client confidentiality requirements
Location: Remote - open to candidates in Egypt, Jordan, Lebanon, Palestine
Role Type: Full-time | Consultant/contractor | Fixed-term project (12-18 months)
Reports to: To be confirmed
The opportunity
Our client is looking for a Middle+ Solutions Engineer to translate client requirements into robust integration solutions. In this role, you will combine hands-on API and workflow delivery with pre-sales support, troubleshooting, and close collaboration across Product and Engineering.
About the organization
Our client is a UAE-based HRTech scale-up transforming workplace operations across HR, Payroll, Finance, and Insurance in the MENA region. It helps employers and employees manage the full workplace lifecycle through a unified platform.
What you will do
- Gather client requirements and translate them into clear technical scopes for system integrations.
- Design, build, and maintain data transformation workflows and API integrations.
- Provide pre-sales technical support through product demonstrations, prototypes, and proof-of-concepts.
- Troubleshoot and resolve integration and data issues to support successful go-live execution.
- Collaborate with Product and Engineering teams to address technical dependencies and communicate client feedback.
What you bring
- At least 3 years of professional experience in a customer-facing technical role, such as Solutions Engineer, Technical Consultant, or Integration Specialist.
- Hands-on experience working with REST APIs.
- Practical experience with workflow automation tools such as n8n, Zapier, or an equivalent platform.
- Familiarity with AI-driven tools, automation workflows, and solution design.
- A solid foundation in system integrations, data structures, and data modeling.
Helpful, but not essential
- Arabic language proficiency.
How the engagement works
Contracting party: You will contract directly with Apricot, which will manage contracting, invoicing/payroll, payments, and administrative support. Day to day, you will work closely with the client team and follow the agreed scope, deliverables, and security requirements.
You are expected to provide your own laptop and basic equipment, maintain reliable connectivity and a secure working environment, and follow required security controls, including two-factor authentication.
Planned check-ins are at month 1 and month 3 to see how the engagement is working and help address issues.
About Apricot
Apricot is a nonprofit sourcing firm connecting displaced and underserved professionals from Palestine and the wider MENA region with global employment opportunities. We combine a clear social-impact mission with fast, high-quality recruitment delivery for international clients.
Similar Jobs
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Own the enterprise pre-sales technical cycle for partners, MSPs, and customers, including discovery, demonstrations, architecture, proofs of concept, and implementation support. Build scalable technical assets, playbooks, labs, and processes while partnering with account executives, product, training, and customer success teams. Represent the company at customer engagements and industry events, support RFPs and RFIs, influence product direction, and help establish the enterprise solutions engineering function.
Top Skills:
DnsEndpoint Lifecycle ManagementEndpoint ProtectionFirewallsHighspotItsm PlatformsJavaScriptJIRALinuxmacOSPowershellRmmSalesforceVbscriptVpnWindows
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Own the enterprise pre-sales technical cycle, including discovery, demonstrations, solution architecture, proofs of concept, and implementation support. Partner with account executives, sales leadership, onboarding, and customer success to drive technical wins and adoption. Develop reusable demos, labs, scripts, battlecards, and playbooks while influencing product strategy and representing the company at customer events. The role requires strong enterprise IT operations knowledge, technical communication, and experience supporting B2B SaaS customers.
Top Skills:
DnsEndpoint Lifecycle ManagementEndpoint ProtectionFirewallsHighspotItsm PlatformsJavaScriptJIRALinuxmacOSPowershellRmmSalesforceVbscriptVpnWindows
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Own the full technical pre-sales cycle for enterprise partners, channel organizations, MSPs, and customers, including discovery, demonstrations, architecture, proofs of concept, and implementation support. Partner with sales, product, training, and customer success teams to drive deals and adoption. Build scalable technical assets, playbooks, lab environments, and processes while representing the company at customer meetings and industry events.
Top Skills:
DnsEndpoint Lifecycle ManagementEndpoint ProtectionFirewallsHighspotItsm PlatformsJavaScriptJIRALinuxmacOSPowershellRmmSalesforceVbscriptVpnWindows
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
