Solution Architect - Finance Applications & Product

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
About the Opportunity:
As a Solution Architect - Finance Applications & Product, you will be responsible for designing and delivering end-to-end technical solutions that enable transformation and scalability of our finance systems. You will act as the key bridge between business objectives and technical execution, ensuring alignment with enterprise architecture standards, finance domain best practices, and product strategy.
This role requires a deep understanding of finance processes, enterprise platforms (ERP, EPM, etc.), and modern integration patterns. You will collaborate with cross-functional teams including product managers, developers, business analysts, and enterprise architects to translate functional needs into scalable, secure, and performant solutions.
Key Responsibilities:

• Finance Solution Design:
  • Architect scalable and sustainable finance solutions that integrate with ERP, EPM, procurement, treasury, accounting, tax and reporting systems.
• Product Architecture Leadership:
  • Lead the architectural design of finance technology products, ensuring reuse, flexibility, and alignment with the product roadmap and user needs.
• Cross-Functional Collaboration:
  • Partner with finance stakeholders, engineering teams, and enterprise architects to ensure robust delivery of solutions aligned with business goals.
• Technology Evaluation & Innovation:
  • Assess and recommend emerging technologies, SaaS products, and automation frameworks to drive efficiency and innovation in finance processes.
• Governance & Compliance:
  • Ensure solutions are compliant with security, data governance, and regulatory standards relevant to finance systems (e.g., SOX, GDPR, etc.).
• Risk Management:
  • Proactively identify technical risks and propose mitigation strategies during solution design and implementation phases.
• Documentation & Standards:
  • Document solution blueprints, integration models, data flows, and deployment patterns. Maintain alignment with enterprise architecture and platform standards.

Qualifications
Required Qualifications:

• Technical Expertise:
  • Strong foundation in architecture principles with deep knowledge of finance-related platforms (e.g., SAP, Oracle, Workday Financials, NetSuite, Anaplan, Coupa, BlackLine, etc.).
• Finance Domain Knowledge:
  • Understanding of key finance processes such as procure-to-pay (P2P), record-to-report (R2R), order-to-cash (O2C), budgeting, forecasting, and financial close.
• Solution Design Thinking:
  • Ability to analyze complex business needs and translate them into integrated technology solutions with a product mindset.
• Strong Communication:
  • Effectively convey architectural decisions to both technical and non-technical stakeholders, influencing decisions and driving alignment.
• Problem Solving & Critical Thinking:
  • Demonstrated ability to diagnose complex issues, assess multiple options, and implement effective solutions.
• Project & Agile Awareness:
  • Experience working in Agile or hybrid delivery models, understanding of DevOps and CI/CD pipelines is a plus.
• Collaboration & Leadership:
  • Proven ability to work in a matrixed environment with global teams, leading by influence and promoting a shared vision.

Preferred Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Systems, or related field
• TOGAF, AWS/GCP/Azure Architect Certification, or equivalent
• Experience in global enterprise-scale finance transformation programs
• Experience with ServiceNow platform and/or similar platform systems.
• Exposure to finance data models and reporting platforms (Power BI, Tableau, etc.)
• Familiarity with API-led integration (MuleSoft, Boomi), RPA, and AI/ML use cases in finance

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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