Performs manual and exploratory testing of software, develops QA plans and procedures, documents and maintains tests, interprets results, communicates defects, and partners with software development teams throughout the SDLC. The role also analyzes customer satisfaction trends, evaluates QA effectiveness, considers application-wide impacts, and protects sensitive information.
What are important things that YOU need to know about this role?
- Experience: The ideal candidate will have 1 - 2 years of manual testing experience and a strong foundation in SQL.
- Work Location: This position offers permanent remote work. However, preference will be given to candidates who are local and able to work onsite at our Mequon office at least two days per week.
What will YOU be doing for us? Develop quality assurance processes and procedures that will ensure that design requirements are satisfied, the solution operates as expected, and the needs of stakeholders are met.
What will YOU be working on every day?
- Develop quality assurance plans designed to test programs per corporate and client requirements.
- Test new or modified software programs using exploratory testing techniques.
- Interpret test results utilizing a variety of methods for issue resolution.
- Communicate test findings and feedback to team and stakeholders.
- Participate in quality assurance testing strategy including creating, documenting, and maintaining tests.
- Gather data on customer satisfaction and trends relating to product use to analyze and evaluate the effectiveness of quality assurance procedures.
- Participate with Software Development team to advocate quality at all stages of software development life cycle.
- Understand and communicate broader impact of changes on all areas of application related to area of expertise.
- Ensure security of protected information throughout the software development cycle.
What qualifications do YOU need to have to be GOOD candidate?
- Required Level of Education, Licenses, and/or Certificates
- Bachelor’s Degree in Computer Science, Information Technology, Business or other related field or equivalent years of experience.
- Required Level of Experience
- 0-3 years of experience in a business setting engaging in analytic and/or quality assurance work.
- Required Knowledge, Skills, and Abilities
- Knowledge of software used to collect, manipulate, manage and analyze data.
- High attention to detail.
- Ability to solve complex technical problems.
- Ability to forecast potential client issues or concerns.
- Ability to think of creative solutions to systems based issues.
- Highly organized and able to manage multiple projects and deadlines at once.
- Excellent written and verbal communication skills.
- Skill with Microsoft Office products.
What qualifications do YOU need to have to be a GREAT candidate?
- Preferred Knowledge, Skills, and Abilities
- Knowledge and proficiency in the following technical areas:
- Proficiency with SQL
The salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range.
Compensation Range: $59,913 - $89,870
Compensation Midpoint: $74,892
About UsSKYGEN is the trusted partner for specialty benefits payers and government agencies responsible for the delivery and administration of dental and vision benefits. Through cutting-edge technology and service solutions, SKYGEN empowers clients to become the most efficient, effective healthcare organizations in the country.
Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build and scale customer-facing generative AI applications for Atlassian Rovo Chat. Develop agent harnesses that improve quality, reliability, and latency; apply advanced machine learning innovations; lead complex projects from technical design through launch; mentor senior engineers; and collaborate cross-functionally with internal teams and customers.
Top Skills:
Artificial IntelligenceGenerative AiMachine LearningSoftware Development
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate coverage and benefits, and convert prospects into policyholders. The role includes paid Property and Casualty licensing and sales training, customer relationship development, accurate communication, and meeting commission-based sales goals. Employees work remotely on a designated weekday and weekend schedule while maintaining a professional home workspace and reliable high-speed wired internet.
Top Skills:
High-Speed Wired InternetPc
Cloud • Information Technology • Security • Software
Develop, test, and maintain distributed systems and microservices for device management using Golang and related backend technologies. Build RESTful and gRPC APIs, deploy applications with Kubernetes, Docker, and cloud infrastructure, and maintain CI/CD pipelines. Collaborate on native operating system integrations and, for full-stack work, reusable Vue.js components. Apply AI throughout software development and testing, support device enrollment capabilities, participate in on-call rotations, and collaborate with globally distributed engineering teams.
Top Skills:
Android EnterpriseApple AdeApple DdmApple MdmAWSAzureCC++DockerGCPGithub ActionsGoGrpcJavaKubernetesNode.jsObjective-CPythonRestSwiftTypescriptVueWindows Mdm
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
